Job Summary
Assists the Outreach and Recruitment Team with the development and generation of student leads for Mt. Hood Community College (MHCC) programs through various venues including face-to-face, phone, online, and on- and off-campus events. Communicates with and supports the student outreach team.

Essential Duties:

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  Assists with training and daily duties of the SOAR/Call team.
• Assists with college marketing/recruiting events both on- and off- campus.
• Facilitates general campus tours and customized college visitations for prospective students and community members.
• Collaborates with prospective students, faculty, program directors, and administrators on assignments related to recruitment.
• Assists with entering lead data in customer relations management software.

• Acts as a college representative when visiting high schools, post-secondary institutions, agencies, business and industry, and professional organizations.
• Distributes marketing materials and information to area high schools and other assigned locations.
• Performs all other related duties as assigned.

Minimum Qualifications:

• Associates Degree
• Some experience in student recruitment
• Experience giving formal presentations to groups
• Knowledge of current computer software packages including intermediate-level knowledge of word processing, database, presentation and email applications, and beginning-level knowledge of spreadsheet applications, preferably within the Microsoft Office Suite
• Current driver’s license, insurance and access to reliable automobile during work hours for transportation to off-campus sites. Must have at least three (3) years of driving history.

• Experience in event planning
• Experience in working with diversity, inclusion, or equity initiatives
• Bilingual skills in a language that meets community needs

Knowledge, Skills, and Abilities

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  Excellent oral and written communication skills, including active listening skills
• Ability to work well both independently and within a team
• Ability to build relationships with students, program staff, and faculty, both at MHCC and district high schools and other community-based partners
• Ability to follow direction, problem solve, manage multiple priorities and meet goals
• Knowledge of and ability to apply the college’s interpretation of FERPA
• Presentation skills
• Organizational skills

Working Conditions:
Work is typically performed in a normal office environment working with a variety of people. Work environment is often noisy and crowded with students and staff. Occasional strain to the eyes while working with a computer terminal. Occasional local travel and evening hours expected.