Matthew Walker Comprehensive Health Center has an exciting opportunity available for a skilled, resourceful and motivated individual who would like to make a difference in the lives of others in helping a non-for-profit organization fulfill its mission to provide quality health care in Clarksville, TN. Reporting to the Lead Patient Business Representative, the Patient Business Representative (PBR) will be responsible for the day to day operations of the respective medical and/or dental suite which includes; but is not limited to the following operational functions:

• Customer care,
• Financial collections,
• Patient account management,
• Claim processing,
• Balancing and posting batches,
• Checking patients in and discharging patients,
• Working error reports, and
• Appointment scheduling

The PBR must possess the ability to work efficiently and effectively with all levels of the organization, particularly patients from varying economic backgrounds. The individual must have documented evidence of the ability to advise, consult and counsel with patients concerning account balances. Experience in cash handling, Medicare, TennCare and third party billing is required. Ability to speak fluently in Spanish is preferred.

Two years of college or the equivalent combination of training and work experience beyond twelve years of school is required for this position.

Job Type: Full-time

Experience:

• Customer Service: 2 years (Required)

Education:

• Associate (Preferred)

Location:

• Nashville, TN (Preferred)

Language:

• Spanish (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Tuition reimbursement

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• High stress tolerance -- thrives in a high-pressure environment

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