Patient Care Coordinator Job at Dunwoody OB/GYN
We are a busy, small OBGYN practice located in Dunwoody, GA looking for an energetic multi-tasker with excellent customer service skills. The perfect Care Coordinator will have the following skills:
- Superior Customer Service skills
- Speak Spanish or Hindi fluently
- Must be able to work in a fast-paced environment and handle high call volume with multiple phone lines
- Patient Centered
- Efficient and multi-tasker
- Ability to answer multiple phone lines
- Ability to verify insurance, interpret benefits, and explain the benefits to patients
- Knowledge of common medical conditions and medications
- Able to recognize emergencies
- Strong verbal and written communication skills
- Ability to interpret an "Explanation of Benefits" and explain to patients
- Collecting patient payments
- Friendly, Helpful disposition/demeanor
In addition to the above, applicant is expected to be a team player that is interested in establishing a life-long career.
Job responsibilities:
- Scheduling
- Answering phones and return patient messages
- Check-in and Check-out
- Explaining patient balance and collecting payments
- Complete forms and write patient letters
- Request and transfer medical records
Work Experience:
- Minimum of 1 year work experience in a doctor’s office/private practice setting
- Consistent work experience is a bonus
Education:
· High School Diploma
- Medical Assistant Certificate is a bonus
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Financial planning services
- Flexible spending account
- Free flu shots
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
COVID-19 considerations:
We use medical-grade air purification units throughout the building and we sanitize and disinfect throughout the day.
Work Location: One location
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