Patient Coordinator Job at Impact Physical Therapy
Do you have the following core values?
Integrity
Creating a Memorable Experience
Passion
Adaptability
Community
Teamwork
If so, we are looking for a rockstar to complete our power team!
Responsibilities:
Greeting patients with a warm welcome and smile
Providing excellent customer service via phone and in person
Maintaining a tidy and comfortable environment
Supporting physical therapists’ needs
Maintaining a full schedule
Basic Admin work/ Google email, sheets, docs etc
Explaining the value of cash pay physical therapy and comfortable with price points of $199+
Processing payments
Opening/closing the clinic
Preferred Requirements:
Customer Service Experience
Drive
Strong communication skills
The ability to multitask
A passion for true health
Strong belief in the ability of physical therapy to change lives
Team-mindset
Basic computer skills
Sales experience
We are looking for someone to help us deliver an incredible experience to our patients and add to our amazing clinic environment. Our true passion is helping people heal themselves in a way they never thought possible. Along with amazing customer service, you will be expected to communicate to potential patients the value of our services. This will include speaking of pricing and our billing structure. This is not a typical Patient Coordinator/Front Desk job, nor is this your typical physical therapy clinic. We go above and beyond to make sure our patients have what they need, are empowered to take control of their health, and have a great experience throughout the process. We love what we do and are looking for someone with the same mindset and philosophy.
The clinic is open from Monday to Thursday (7AM to 6PM) and Friday (7AM to 4PM). You would be working full time (35-40 hours) within these hours.
Are you interested in joining us in changing people’s lives? If yes, we can’t wait to meet you!
Job Type: Full-time
Salary: $16.00 - $19.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
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