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JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• High School Diploma or GED required

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• ER

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• This facility is currently under a covid vaccine mandate. Are you fully vaccinated (both doses)?
• Have you ever worked for Tenet/Conifer Health Solutions, CHI, National Medical Enterprises, Inc, or American Medical International, Inc, or one of its subsidiaries? If so, when?
• List any days/times that you are available in the next week for an interview if asked:
• What is a good email address to use to further communicate about this position?
• Can you accommodate the schedule for this position? (M-F)
• The pay for this position is $18.50/hour with full benefits after 30 days; is that something you will accept if offered the position?
• Did a current employee refer you? If so, who?

Education:

• High school or equivalent (Required)

Work Location: One location

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