Patient Service Representative Job at Cascade Eye Center

Cascade Eye Center The Dalles, OR

Cascade Eye Center is looking for friendly, enthusiastic people to join our fast paced clinic.

Key tasks include, but are not limited to:

  • Front Desk Receptionist to check patients in/out, manage a large volume of incoming/outgoing calls, computer scheduling, preparing and filing charts, collecting copays/balances due and any other related tasks/assignments as necessary.
  • Optician to assist patients with making personal product recommendations, dispensing, adjusting and repairing eyeglasses, as well as contact lens insertion and removal training.
  • Ophthalmic Technician to obtain patient history through intake assessment and record data into EMR. Perform visual acuity, auto-refraction, manual lensometry and tonometry tests. Check pupils, extra ocular muscles, and confrontation fields. Operate clinical testing equipment, insert eye drops for dilation, and scribe for Doctors.

Physical Demands:

  • Must be able to stand for long periods of time.
  • Must be able to transition from sitting to standing throughout the day.
  • Must be able to communicate via phone, email and instant messaging.
  • Must be able to view and type in computer data.

If you are self-motivated, energetic and genuinely enjoy interacting with people of all ages, you may be just the right fit for our team! Must have exceptional customer service skills, attention to detail, demonstrate a great team-oriented outlook and have the ability to multi-task.

Healthcare experience preferred, but will train the right candidate if you have a desire to progress in the healthcare industry!

Commuting between both The Dalles and Hood River locations will be required for training, meetings, and coverage as needed.

Job Type: Full-time

Wages based on experience

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Private practice

Medical specialties:

  • Ophthalmology

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

COVID-19 considerations:
As per the Oregon Health Authority, masks are still being required in healthcare settings.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: Multiple Locations




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