Compensation Range: $22 - $27 / hour You Matter:
Join us and find a career that supports:
Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
Why Us:
We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
- Make a difference every day in the lives of the underserved
- Join a mission driven organization with a people first culture
- Excellent career growth opportunities
Join us and find a career that supports:
- Caring for overlooked, underserved, and vulnerable patients
- Diversity, equity, inclusion, and belonging
- Autonomy in a warm team environment
- Growth and training
Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
- DailyPay, receive your money as you earn it!
- Tuition Assistance and dependent Scholarships
- Employee Assistance Program (EAP) including free counseling and health coaching
- Company paid life insurance
- Tax free Health Spending Accounts (HSA)
- Wellness program featuring fitness memberships and product discounts
- Preferred banking partnership and discounted rates for home and auto loans
Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.
How you make a difference:
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.
Our Peer Support Specialist interacts with patients and staff to promote a therapeutic environment for patients. Meets with patients individually and in groups and assists in the resolution of patient complaints. Conducts patient education groups; attends treatment team meetings as requested to relay insights gathered about patients; and assists in completing patient de-escalation preferences, patient rights education, and patient satisfaction interviews.
Key Responsibilities:
- Meets with patients during their admission process and interviews them to help them determine calming strategies, triggers, and warning signs. He/she uses this information to assist the patient in completion of the Personal Safety Plan.
- Gives the patients a copy of the Patients’ Rights and Responsibilities and explains their rights and responsibilities. Offers patients an awareness of the types of programs and services available to them. Ensures patients sign the acknowledgment form indicating they received the Patients’ Rights and Responsibilities document and places the signed form in patients’ clinical records.
- Assists in completing patient satisfaction surveys. Ensures the leadership receives the completed surveys.
- Meets privately with patients that register complaints. Gathers as much detail from the patients about their complaints and gives the information to leadership. Follows up with patients to find out if they are satisfied with the actions that were taken to address their complaints and keeps leadership informed.
- Conducts peer support activities and support groups.
- Meets in small groups with patients that are recommended by the treatment teams and presents discussions focusing on positive life management skills, how to deal with difficult situations upon discharge, and how increase recovery and hope.
- Attends treatment team meetings as requested and shares insights gathered to assist the treatment teams develop treatment plans.
- Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
- Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
- Must be alert at all times; pay close attention to details.
- Must be able to work under stress on a regular or continuous basis.
- Perform other duties as assigned.
Wellpath is an EOE/Minorities/Females/Vet/Disability Employer
Qualifications & Requirements:
Education:
- High school diploma or equivalent.
Experience:
- Experiential understanding of mental illness.
Licenses/Certifications:
- Eligible to be certified as a Peer Support Specialist.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
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