Organizational Overview

Friends of the Children- Portland is a non-profit that is breaking the cycle of generational poverty by giving youth facing the most obstacles the ability to create a new story. We do this by providing youth in our program with a long-term, salaried, professional mentor, who we call a "Friend," from kindergarten through high school graduation, 12 ½ years – no matter what. Friends of the Children-Portland has been recognized in the Portland Business Journal as the Most Admired Nonprofit in Oregon for the past seven years.

Friend of the Children is an innovative work environment where we strive to provide the highest quality programming as the demonstration site for excellence in mentoring for a network of chapters across the United States. To accomplish our mission of generational change, we demand more from ourselves as an organization. We seek to increase equity for all people in our organization while also grounding our work in the need for racial equity.

Position Overview

As a key member of the People & Culture Team (HR), the People & Culture Director will report directly to the Chief People & Culture Officer and provide supervision of the Total Rewards Analyst and HR Generalist & Talent Acquisition Partner. The People & Culture Director is an HR content expert who will partner with the HR Team to administer policies and procedures, compensation and benefits packages, audits, and compliance reporting, coaching and investigations. Will oversee payroll-related business needs and is the functional expert for all systems to create efficiencies. Interacts with internal/external key stakeholders at all levels.

Leadership Responsibilities

Supervise, develop, and lead Total Rewards, HR Generalist, and Talent Acquisition Partner to maintain a high-performing team.

Business HR (20%)

• Provide expert People & Culture (Human Resources) consultation on the interpretation and implementation of HR policies and procedures, employment legislation, performance management, and change management processes; provide risk analysis, recommendations, and support as needed.
• Provide expert employee relations knowledge to address and manage issues as they arise including conducting fair & equitable workplace investigations, providing oversight of HR processes, partnering with legal counsel, ensuring regulatory compliance, coaching leaders, and employees, acting as a resolution facilitator, etc.; escalates as needed.
• Build strong working relationships and credibility with all departments to become a trusted, go-to subject matter expert who leverages strategic communication, ensures transparency, equips, and trains people managers, and works to ensure mutually beneficial, win-win solutions for all key stakeholders.
• Under direct supervision of the Chief People & Culture Officer, partner with departments (e.g., Finance, Operations, IT, Development, Program, etc.) to develop customized talent solutions based on trends and metrics; recommends actions/interventions.
• Use survey data to coach leaders in developing realistic goals and effective action plans to achieve desired engagement outcomes; contribute ideas for enhancing the employee experience.
• Integrate DEIA priorities into HR processes and practices to support a diverse, equitable, and inclusive work environment (i.e., EEO analysis and implementation, employee development, rewards, performance management, exits, etc.)
• Conduct appropriate workplace investigations and root cause analysis.

Total Rewards (50%

• Oversee all aspects of Total Rewards program benefits including but not limited to medical (health and well-being), dental, vision, 401k, life, short/long-term disability, EAP, FMLA administration, Great Place to Work (GPTW), etc. Partner with brokers and benefit carriers to ensure timely annual analysis of benefit plans and offering maximization.
• Partner with the HR team and organizational leadership to define a fair, equitable, and competitive Total Compensation package (financial and non-financial) that aligns with our organization’s strategic business goals & objectives.
• Partner with HR leadership in the development and implementation of a newly re-imagined comprehensive compliant compensation philosophy that aligns with our organization’s culture, strategic goals and objectives, budget, and eemployee-identifiedmotivators.
• Prepare salary range analysis and job grade, bands in alignment with Oregon’s Equal Pay Act using regular salary and labor market surveys to remain competitive in the industry.
• Assess our organization’s workforce needs by conducting organizational health (and/or employee engagement) surveys to determine what motivates and engages our workforce.
• Develop & maintain competency-based job descriptions, job analysis, job evaluations, and job classifications.
• Conduct ongoing research into emerging trends, issues, and best practices; conduct periodic internal audits.
• Lead the innovative, cost-effective, efficient, implementation of the new Total Rewards program. Proactively engage key stakeholder input to ensure its successful administration
• Develop and design a data-informed Total Rewards strategy to ensure FriendsPDX is recognized as an employer of choice and a great place to work.
• Serve as back-up for all payroll-related business needs (i.e., time off, FMLA, absences, reasonable accommodation programs) and in partnership with the Finance team, ensure timely and accurate processing of semi-monthly (or bi-weekly) payroll as an ADP Workforce Now superuser

People Operations (30%)

• Responsible for ensuring timely and accurate data entry into the ADP (HRIS) system adhering to daily/weekly deadlines and payroll practices.
• Effectively collaborate across all HR functions, ranging from Talent Acquisition to Total Rewards (Compensation, Benefits, Payroll, FMLA, etc.) to ensure seamless technical support, data accuracy, and timely reporting activities.
• Proactively develop and carry out standard and ad-hoc reports for key stakeholders, including dashboard/key metrics such as Leaves of Absence, Headcount, and Turnover.
• Build and maintain the HR dashboard to ensure monthly, quarterly, and annual updates, reports, and trends are tracked and analyzed.
• Acts as the functional expert for all systems (i.e., ADP, HiringThing, etc.). Identify and recommend opportunities for continuous process improvement; create efficiencies through understanding system capabilities and streamlining processes.
• Assist with audit and compliance responsibilities as required.
• Participate as a member of the team sharing beneficial HR practices and techniques, ensuring consistency in approach, and covering absences as necessary.
• Perform other related duties and special projects as assigned.
• Regular and consistent attendance is an essential function of the job.
• Complete regular administrative paperwork

Essential Functionals, Knowledge, Skills, and Abilities

• Highly developed emotional intelligence and interpersonal skills with comfort and aptitude in establishing and managing trusting relationships with the executive leadership team and all key stakeholders throughout the organization.
• Mission-Driven, Trusted, Servant Leader with a Positive, Can-Do-Attitude, and Low Ego needs.
• Ability to work well with senior leaders and executives; proven ability to lead and influence across multiple levels and multiple functions of an organization.
• Excellent leadership, management, and supervisory skills.
• Strong analytical and organizational skills; highly disciplined, and able to work under the pressure of many priorities to ensure all critical deadlines are met.
• Proficient in various business platforms and systems.
• Analytic and decisive decision-maker with the ability to prioritize and communicate.
• A persuasive and passionate communicator with outstanding written and verbal communication skills.
• Action-oriented, entrepreneurial, flexible, and innovative approach.
• Ability to thrive in a fast-paced environment, while working on numerous projects and interacting with multiple teams & stakeholders.
• Excellent interpersonal skills; able to build trusted professional relationships with employees across all levels of the organization.
• Proven ability to balance competing priorities.
• Proven ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data to communicate needs and to support high-quality decision-making.
• A good sounding board for others, with low ego needs, and the ability to anticipate the needs of busy executives and their direct staff.
• Advanced skills in Microsoft Office and HRIS; ADP Workforce Now experience a plus.

Education Required and/or Experience Preferred

• Bachelor’s Degree
• Five to seven years as an HR professional in a nonprofit, government agency or small business
• Working knowledge of federal, state, and local existing and proposed laws/regulations affection. HR management. Ability to interpret appropriate laws and policies and ability to advise management and employees accordingly.
• PHR or SPHR (or HR Management Certification) preferred.

Position Type/ Expected Hours of Work

Full-Time (Exempt) M-F (9 AM - 5PM)

Additional Eligibility Requirements

• Must pass a pre-employment drug screen and background check
• Location: This position is based in Portland Metro Area.
• Work performed will be predominantly onsite

Vaccination Requirement

All current employees are required to be fully vaccinated against COVID‐19, as mandated by the State of Oregon unless a reasonable accommodation is approved due to a medical or religious exemption.

You must provide proof of COVID-19 vaccination or exemption prior to start date. New employees must show they've had both doses of the Pfizer or Moderna COVID-19 vaccines (or one dose of the Johnson and Johnson vaccine) and are 14 days past the final dose prior to start date.

Salary Range

$80,000 to $90,000. (DOE)

Benefits

• 100% employer-paid medical, dental, and vision
• 100% employer paid long-term, short-term disability, and life insurance policy
• 401k Match, 100 % vested
• 9 paid holidays, 2 paid floating holidays
• 3 weeks paid vacation annually
• Generous sick time policy
• Tuition assistance
• Professional Development
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)

Affirmative Action/EEO Statement

Friends of the Children - Portland is an Equal Opportunity Employer, committed to addressing discriminatory practices, and to working toward racial equity. The equal employment opportunity policy of Friends of the Children – Portland provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. Friends of the Children - Portland hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Friends of the Children – Portland is growing rapidly as communities across the country are experiencing the power of how “One” changes a child's story: One Friend. One Child. 12 ½ years. No matter what. #ThePowerOfOne