Pharmacy Technician: Medication Therapy Management (Remote) Job at Devoted Health
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, and technology. We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.
Job Description
A bit more about this role:
Devoted Medical is building clinical programs to manage and coordinate care in a manner consistent with Devoted’s values of treating every member like family. Medication plays a crucial role in helping people manage chronic conditions, but in many cases effective medication management is limited by barriers to access, uncoordinated prescribing, or a failure to use the most effective evidence-based medication therapies. For example, despite a mountain of evidence, less than 1 in 10 people with congestive heart failure (CHF) are prescribed evidence-based medications proven to save lives and prevent hospitalizations.
Devoted’s clinical pharmacy team aims to support improved therapeutics for Devoted members. It supports this work in three ways:
Conducting medication reviews (via direct member engagement and via pharmacist consult support for other clinicians)
Virtual pharmacist-led care via telemedicine to close therapy gaps
Coordinating care for changes in therapy by counseling members and engaging prescribers and pharmacies
This work is done in service of a number of goals. The clinical pharmacy team drives Devoted’s quality and Medicare Stars performance on medication adherence, blood pressure control, statin use, and other quality measures, and also plays a critical role in care teams for other clinical programs (such as our Intensive Home Care program, our Diabetes and CHF programs, and our Transition of Care program). Pharmacist consults help our clinical teams reduce polypharmacy issues and improve evidence-driven medical therapy.
Examples of these interventions include:
-
Conducting comprehensive and targeted medication reviews
-
Identifying and closing statin therapy gaps via a pharmacist-led telemedicine intervention
-
Driving medication adherence for diabetes, hypertension, and cholesterol management
-
Performing consults for complex care teams to help address polypharmacy issues
-
Coordinating appropriate screening and testing for therapeutic drug monitoring and detection/prevention of future bad outcomes
As a pharmacy technician in this role, you will partner with our Clinical Pharmacy and Operations teams to assist in outreach, coordination, and follow-up to ensure that we are assisting the team and providing best in class care to our members. You will be part of a mission-driven, team-oriented, joyful culture amongst the broader pharmacy team who care for our members.
Responsibilities will include:
-
Assists with coordination and collaboration with the broader clinical team for additional support and services
-
Establishes and maintains relationships with providers, medical directors, and network contacts for escalation of issues
-
Engages with providers to coordinate appropriate testing, appointment scheduling, and prescription refills and renewals
-
Assists with transportation as needed
-
Provides appointment and medication refill reminders
-
Provide counseling and follow-up on medications and appointments
-
Assists with pharmacy related questions and concerns and provides triage to the appropriate escalation pathway
-
Assists members with enrolling in special programs, such as medication co-pay assistance programs
-
Assists with special projects as needed/required
The Pharmacy Technician - Medication Therapy Management will report to the Manager, Clinical Pharmacy Operations at Devoted Medical. The Manager will work in conjunction to support all operational activities associated with the Clinical Pharmacy team.
Attributes to success:
-
Highly organized and detail-driven
-
Adaptable and flexible, willing to roll your sleeves up and shift prioritie
-
Collaborative and enjoys working as part of a team
-
Comfortable in speaking to physicians, pharmacies, and patients - having a passion for people
-
You thrive in a fast-paced, dynamic environment and are a self-starter
-
You are a transparent communicator about your work, what’s going well, and what's not; and thoughtful about adapting and finding new and innovative ways for improving processes
Skills and experience:
-
Nationally Certified Pharmacy Technician (CPhT) in good standing with at least three years of work experience in this field
-
Medication Therapy Management (MTM) experience and/or certification strongly preferred
-
Experience with Medicare Part D operations (e.g. pharmacy help desk, utilization management, formulary management)
-
Experience with pharmacy-related quality assurance (QA) work is strongly preferred (examples of pharmacy-related QA include performing medication reconciliation following hospital discharge and coordinating prescription refill programs)
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.