Phone Chaplain Job at Andrews University
Adventist Information Ministry seeks motivated, dependable individuals to work in our Contact Center as
Phone Chaplains. This is a customer care position that lays the ground work for a deeper connection with God.
Student applicants must qualify for employment under the student labor policies of Andrews University.
Qualifications summary
- Must be a fluent and effective communicator in the English language (verbally and written form: spelling, grammar, and punctuation). Ability to communicate in other languages a plus, especially Spanish.
- Project a Christian Spirit with a friendly, professional demeanor
- Working knowledge of the internet and Microsoft Teams
- Ability to multi-task and problem solve
- Must work weekend shifts (Saturday & Sunday)
- Must pass skills assessment
Duties and responsibilities
- Support 30+ Media Ministries via Inbound calls, sms chat, social media
- Process Ministry Offers
- Offer Prayer, Answer Biblical Questions, Provide Spiritual Care
- Seek to connect callers to local Seventh-day Adventist Churches
Supervisory responsibilities
NoneQualifications
- Exhibit Emotional Intelligence
- Must feel comfortable discussing and sharing knowledge on Biblical topics
- An expressed and vibrant commitment to Jesus Christ and to the teachings and mission of the Seventh-day Adventist Church. Ability to work with integrity, dependability, honesty, and maturity
Student applicants must qualify for employment under the student labor policies of Andrews University.
Technical competencies
- Must pass online skills assessment
- Working knowledge of the internet and Microsoft Teams
- Ability to learn new software
- Must be able to multi-task
Interpersonal interactions
- Must be able to pick up on verbal queues
- Give Succinct Biblical answers
- Must be able to show empathy and compassion
- Must be a team player
Physical demands
noneWork environment
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