Santa Cruz Community Health (SCCH) is a multi-site, Federally Qualified Health Center (FQHC) serving Santa Cruz County residents. SCCH began as a women's health collective in 1974 with the mission to improve the health of our patients and the community and advocate the feminist goals of social, political, and economic equality. Now, more than 45 years later, we serve that same mission at our three clinic sites: the Santa Cruz Women's Health Center in downtown Santa Cruz serving women and children; the East Cliff Family Health Center in Live Oak, serving everyone; and the Santa Cruz Mountain Health Center providing easier access to care for our patients in the San Lorenzo Valley.

In December 2022, the East Cliff Family Health Center changed locations in Live Oak and moved into a brand-new space offering an integrated, state-of-the-art health and housing campus. SCCH will continue to provide medical, behavioral health, and specialty care with a focus on pediatrics. The campus addresses a triple goal of increasing access to healthcare, growing affordable housing, and creating economic opportunity. Partners in the project are Santa Cruz Community Health, Dientes Community Dental Care, and MidPen Housing.

Driven by our commitment to health care as a human right, SCCH is a leading non-profit provider offering comprehensive health services to our patients, regardless of their ability to pay. We have been recognized in the community as a leader in delivering high-quality, innovative care, and we are active in local, state, and national advocacy work that empowers our patients and community to be healthy, happy, and successful.

SCCH has a diverse patient population and an engaging and friendly work environment. Our caring and committed staff works as a team to fulfill our mission so that all our patients have access to quality, whole-person health care.

POSITION SUMMARY/SCOPE:

Family Physicians at Santa Cruz Community Health (SCCH) provide comprehensive family medicine services, including preventive care, chronic disease management, pediatric care, reproductive health services, mental health and substance use treatment, in-office procedures, and urgent care services, to a Santa Cruz County patient population rich in racial, ethnic, socioeconomic, gender, and international diversity. SCCH is committed to shaping a medical staff that reflects its patient population; bilingual English/Spanish is strongly preferred.

SCCH Physicians work alongside other medical providers, nurses, medical assistants, mental health providers, chiropractors, Chinese medicine providers, and case managers in an integrated Care Team model. Physicians are clinical leaders of their Care Teams. Physicians meet regularly with their supervising Site Medical Director and the larger medical department to further their clinical knowledge and skill, discuss patient cases, review performance dashboards, and improve quality and clinical processes.

A new Family Medicine Residency Program is coming to Santa Cruz in July 2024, and SCCH will serve as the residents’ continuity clinic. SCCH family physicians will have an opportunity to teach and precept residents, a rare opportunity to engage in academic family medicine in a community clinic setting. SCCH family physicians may teach PA students from Cal State Monterey Bay, and they continually offer clinical support and mentorship to NPs, PAs, and more junior physicians in clinic.

All medical providers conduct some patient care remotely, usually from home, via telephone or video. 80% of an SCCH physician’s time is direct patient care, while 20% of their time is allotted for clinical “administrative” time. All medical visits are 20 minutes in length, and physicians are expected to see ten patients per 4-hour shift. SCCH uses eClinicalWorks (eCW) Electronic Health Record system for visit documentation, e-prescribing, and data collection for reporting on clinical quality.

Classification: Full-time to Part-time, salary, exempt
Reports to: Site Medical Director
Location: Positions available at Live Oak Health Center and Mountain Health Center
Hours: Varies, at least one evening per week, some Saturday shifts

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions include but are not limited to:

• Demonstrates knowledge and use of medical resources and policies and procedures, and applicable federal and state rules and regulations
• Demonstrates ability to assess, implement and monitor options and services to meet individual patients' health needs
• Effectively achieves quality, timely and measurable outcomes
• Demonstrates ability to effectively use clinic’s Electronic Health Records system (EHR.
• Participates in appropriate staff meetings and agency activities
• Perform all clinical and administrative duties expected of a medical provider at SCCH.

Customer Service

• Provides patient-centered customer service at all times
• Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner
• Demonstrates ownership, initiative, attention to detail, and follow through
• Approaches problem-solving by focusing on patients first

Communication Skills

• Oral and written communication is clear, concise, accurate, positive and respectful
• Response to oral and written questions, instructions, and information is timely and appropriate
• Monitors email and other electronic communication on a daily basis

Teamwork/Interpersonal Skills

• Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence
• Effective in offering support and assistance to others, in obtaining information from others, and in supplying information to others
• Is approachable and open to suggestions
• Demonstrates a positive attitude, flexibility and the ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills

Judgment/Problem Solving

• Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions
• Demonstrates good judgment in making decisions

Reliability

• Completes all assigned duties in an accurate, timely and efficient manner
• Arrives to work on time and maintains consistent attendance
• Follows instructions and appropriate procedures
• Maintains patient confidentiality as required by HIPAA

QUALIFICATIONS

• Must be a Board-Certified family physician licensed and in good standing in the State of California.
• Professional experience in community health centers or public health preferred
• Clinical experience in mental health, chronic pain, and chronic disease management preferred
• Commitment to preventive care, quality improvement, and empowering patients to make informed health care decisions.
• Ability to work cooperatively with other staff in a Care Team model
• Commitment to the stated mission of Santa Cruz Community Health and the diverse needs of our patient population.
• Ability to work at least one evening per week. Providers are required to work up to 6 Saturday clinics per year. There are no call duties for this position.
• Bilingual conversant/fluent in English and Spanish highly desirable.

WORKING CONDITIONS

Working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances.

SALARY AND BENEFITS

SCCH offers a competitive compensation & benefits package to staff working at least 20 hours per week. This is a full or part-time, salary, exempt position with an annual salary range of $183,646 - $244,032. 80% of a Physician's time is clinical and 20% is administrative. Salary increases occur after Year 1, 3, 5, 7, 10 and every 5 years thereafter. Paid time off and paid holidays accrue from date of hire. Paid License(s) and CME (fees and days off). Employer subsidized group health, dental, vision and life insurance plans the first of the month after 30 days of employment. Automatic 2% enrollment in an Employer sponsored 401K plan with a 2% retirement match.

APPLICATION PROCESS

To apply, complete employment application. Download employment application from the Careers page of our website: schealthcenters.org/Careers. Submit application and current resume with letter of interest not to exceed two pages to Human Resources. No phone inquiries, please.

SANTA CRUZ COMMUNITY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER (W/M/V/D)

Job Types: Full-time, Part-time

Pay: $183,646.00 - $244,032.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Santa Cruz, CA 95062: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish and English (Preferred)

License/Certification:

• MD or DO license in California (Required)

Work Location: Hybrid remote in Santa Cruz, CA 95062

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