We are looking for outstanding Shift Leaders to join our team. You will be working with a fun, positive, and efficient team to provide guests an experience that will keep them coming back each day. Burton Restaurants is a franchisee of Dunkin that aims to offer convenience for everyday busy people.

We aim to establish and maintain a long-term close relationship with our guests, within our trade area by offering outstanding service, superior product quality, a broad range offering of beverages, donuts and sandwiches at affordable prices.

"Dunkin' is so excited to announce the partnership with Southern New Hampshire University. We are thrilled to be able to offer our employees the ability to further their education at a minimal cost". Working for Dunkin' will allow you to get your degree online while working for a company that supports you as your educational goals".
We have several locations throughout San Diego County

Responsibilities:

• Customer Service Provides guest service, resolves guest issues, understands and exceeds guest expectations, develops and maintains guest relationships

• Handles POS transactions and payments with accuracy

• Ensures food and drinks are made quickly, efficiently and accurately

• Complies with all food safety and sanitation guidelines

• Maintain a clean/ neat work environment

• Supervise team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Resolve escalated customer complaints

Qualifications:

• Previous experience in retail, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities

• Positive and outgoing

• Works well with others, a team player

• Able to learn and execute multiple tasks

• Seeks ways to improve guest satisfaction; asks questions,

• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

• Contributes to the overall team performance; understands how his/her role relates to others What we offer:

• Flexible Schedules

• Growth and upward mobility Requirements:

• 18 years or older

• Food Handlers Certificate

• Must be available to work weekends

Burton Restaurants is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Types: Full-time, Part-time

Pay: $18.00 - $18.75 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Do you have any shift leader experience?
• Do you have open availability from 3am to 8pm?
• Can you work weekends?

Work Location: In person

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