At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled.

This is a hybrid role working partially in-office and partially from home.

This position supports Dental Select, a subsidiary of Ameritas Life Insurance Corp., Dental Select administers group dental and vision insurance, as well as dental plans for individual and families, covering over 470,000 members.

This position will fulfill the role as assistant to the Account Management Department. Expected to consistently provide excellent customer service to accounts, as well as represent customer needs and goals within the organization to ensure quality. Will handle Administrative Duties and provide necessary support aimed at assisting Account Management in accomplishing its tasks.

What you do

• Support new accounts through the implementation process, review for accuracy, approve and finalize applications and support documents so they reflect required underwriting information and desired coverages for new accounts
• Manage changes to existing accounts, ensuring requests are accurately communicated and completed in a timely manner.
• Manage product, process questions and coordinate interaction with Operational Departments when necessary
• Resolve customer complaints by investigating problems, developing solutions, preparing reports and coordinating with other departments
• Compare and approve finalized new groups and supporting documents against system entry to ensure accuracy.
• Prepare summaries of insurance, pre/post enrollment materials and various marketing materials as requested.
• Pre/post proof new groups.
• Send out Member List emails and Administrative Guides to new groups.
• Work hand in hand with Account Managers on new group services.

What you bring

• H.S. Diploma or GED required
• Less than 2 years related experience required

An Equal Opportunity Employer:
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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