Program Director, Business Transformation Job at Hollister Incorporated
We Make Life More Rewarding and Dignified
Location: Libertyville
Department: Operations
Location: Libertyville
Department: Operations
Summary
The Program Director of Business Transformation is responsible for creating and executing an integrated program plan that will lead to a successful Business Transformation and implementation of an ERP system over the coming years. Success for this role will be enterprise-wide, multi-year global delivery, maintenance, and organizational integration of business transformation in conjunction with the implementation of the ERP system solution, SAP S4 HANA and related systems. The scope of the program includes both business transformation and technology across the company in several phases over the next 2-5 years.
The Program Director will be critical to leading the overall Business Transformation Program. Critical responsibilities include creating and tracking progress against the Integrated Project Plan, incorporating internal and external stakeholder input, governing and communicating overall progress of the Program. As the program lead for Business Transformation, this person acts as a steward for the business, ensuring that Hollister continues to provide an uninterrupted supply of high quality medical devices, before, during, and after the go-live of S4/HANA.
Following the implementation of the ERP system, the Program Director will shift focus towards other organization wide transformation initiatives. Hollister Incorporated is operating in a hybrid-working environment.
Responsibilities
Program Management
- Lead the program core team in the development and execution of an integrated program plan across various work streams
- Create Integrated Plan that encompasses processes, business transformation, and IT system readiness. Transformation to include process mapping, defining future state and gap assessment, developing standardized processes, and leading change.
- Actively manage key interdependencies among functions, processes, and business groups
- Maintain and monitor team performance to the integrated plan. Identify dependencies and manage the critical path.
- Drive a high-performance culture by fostering innovation, personal accountability, and a commitment to results.
- Identify, mitigate, and highlight relevant risks to program sponsors.
- Support project managers and project teams to successfully achieve stated objectives
- Conduct regular status updates with Program and Executive sponsors, facilitating discussion to obtain alignment on required decisions
- Provide structured thinking to the project team on the overall planning and execution approach and delegate as appropriate based on expectations established for members of the team.
- Establish and utilize best in class PM tools and techniques.
- Lead the team in appropriate decision making through strong judgment and the ability to analyze options and implications.
- Develop and maintain strong relationships with functional leaders and stakeholders to drive success of the team.
- Drive transparency, communication and close collaboration between interdependent teams, projects to ensure success of overall strategic programs portfolio
- Communicate effectively to all levels in the organization. Able to synthesis and summarize complex situations to highlight relevant areas for discussion or decision-making.
- Effective in working with a global team, including third parties.
- Effective in managing through ambiguity.
Governance
- Establish governance approach, including with Executive Steering Committee, to drive performance, accountability, and ownership across stakeholders
- Develop and provide metrics to measure efficiency, effectiveness, and productivity of project teams, including internal teams and external partners.
- Lead the Executive Steering Committee process and reporting, and other program-level governance processes.
- Conduct gap and root-cause analysis to determine performance issues, resolution, escalations
People Leadership
- Directly lead Project Managers, Business Transformation team, and Change Management teams
- Indirectly lead Process owners, IT system experts, and Project managers
- Mentor and coach project managers on project planning, project management, change management, communication, and stakeholder management
Essential Functions of the Role
- Ability to travel globally up to 25% of time
- Ability to lead a team
Work Experience Requirements
- A minimum of 8-10 years’ experience with a strong track record in driving large and complex business transformation projects, preferably in the medical industry.
Education Requirements
- Bachelor’s Degree required. MS, MBA , Engineering Degree or other advanced degree preferred
- PMP certification highly preferred
Specialized Skills/Technical Knowledge
- Large-scale program management experience
- Experience leading business transformation, particularly in Operations, Manufacturing, Supply Chain
- Experience with ERP implementation, SAP S4/HANA preferred
- Strong analytical skills
- Strong communication (written and verbal), facilitation, and interpersonal skills, effective stakeholder management and communication across all levels
- Experience with Agile, Scrum, or other methodologies a plus
Our Total Rewards package in aggregate is above market and includes competitive pay, generous paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP).
Hollister Incorporated is an independent, employee-owned company that develops,manufactures, and markets healthcare products worldwide. The company develops and manufactures products for ostomy care, continence care and critical care, and also develops educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, it has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider Inc (JDS Inc), a 100 year old company. Hollister is guided by the shared Mission of JDS Inc, to make life more rewarding and dignified for people who use its products and services.
www.Hollister.com
Hollister is an EO employer – M/F/Veteran/Disability
Job Req ID: 31193
Job Req ID: 31193
#LI-Hybrid
Job Segment: ERP, Project Manager, Supply Chain, SAP, Supply, Technology, Operations
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