Program Lead Specialist - Learning and Development, Deloitte Technology Academy

The chief purpose of Learning & Development at Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people.

Learning is at the core of Deloitte's culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large.

The team

The Deloitte Technology Academy will be a leading-edge, branded educational institute that develops new age digital skills, offering a comprehensive cross-business curriculum, blend of solutions, dedicated faculty, and strategic partnerships that differentiate Deloitte as the premier organization for technology skills development. When operating at full scale, we expect Deloitte Tech Academy to train tens of thousands of learners annually in critical technology skills including AI, Cloud, Cyber, custom development, and package technologies.

Work you'll do

As an 'DTA - Ecosystem Lead/Specialist', you will actively participate in projects aligned to one or more DTA threads while driving connections across the broader team.

Reporting to the DTA Ecosystem Manager, some of your threads of work will be in the areas of:

Ecosystem: establish and leverage an ecosystem for DTA including 1) corporate learning vendors 2) academic institutions 3) technology alliance partners (e.g., SAP, Oracle, AWS, Google, etc.)

DTA - Foundational & Advanced Schools: support the development efforts and innovation for the assigned DTA Programs/ content areas, including Cloud, AI, Cyber, and USI 'Quantum Leap' (a technical bootcamp for new campus hires in India) and support the new and upcoming areas.

Governance: As per requirement, contribute towards other areas like - 1) use of learner assessments to measure upskilling needs and progress, 2) badges/certifications and the relationship of skill acquisition to deployment, rewards, career progression; 3) overall DTA success measures; 4) DTA budgeting/operations

Risk & Compliance: Ensure completion and adherence to various risk and compliance processes and internal administrative policies.

As a member of one of these thread teams, you will collaborate with a blended US/USI team and exhibit agility in driving connection across a diverse and cross-functional set of stakeholders.

Following are additional expectations / success factors for the Lead / Specialist role:

• Effectively navigate through the ecosystem of 'corporate learning providers', academic institutions, and technology alliance partners, building strong relationships and delivery capabilities.
• Collaborate with various team members - which may include Development Specialists, Subject Matter Resources, Delivery Managers, vendors, and India-based technical teams for the assigned responsibility areas.
• Build trust and consult with a variety of stakeholders to ensure we are meeting their needs and expectations, provide regular status updates / dashboard for the assigned areas of work.
• Exhibit a consultative mindset to assess current state, define future vision and define gaps
• Contribute to remote teamwork to deliver on the DTA vision across geographies-executing with strong project management skills to monitor projects, financials, scope, issues, risks, timelines-by delivering quality solutions that achieve desired business outcomes.
• Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility.
• Maintain an active curiosity about the latest trends in the technology training landscape (including competitor actions regarding their own technology academies) to anticipate business asks and oversee the creation of development solutions to keep DTA on the leading edge of efficient and effective skill development.
• Use data throughout the solution development lifecycle to identify opportunities, inform decisions, test ideas, design and improve solutions, and measure impact.
• Provide functional expertise to identify, research, and resolve complex problems

Qualifications

Required:

• Bachelor's Degree

• Minimum 5 years related professional experience
• Demonstrated project and program management experience: organization, managing details, keeping multiple tasks/projects on track
• Excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
• Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking virtual environment
• Proficient Microsoft Office skills
• Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Experience working in a learning and development organization
• Prior consulting or professional services experience
  

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78,570 to $144,695.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire