Project Manager (Travel)

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

The overall scope of this position as a Project Manager would be to manage several projects within a strategic global program. You will be expected to utilize your experiences and tools to guarantee outcomes and to support others involved in the project.

Key Responsibilities

• Build and maintain project plan, including approach, scope, tasks, durations, work effort, dependencies, budget, planning, assumptions, risks, resource allocation, and deliverable definitions
• Coordinate and facilitate core and extended project track meetings
• Responsible for identifying and resolving project issues
• Proactively provide project status to project team and stakeholders
• Utilizing and ensuring project adherence to standard project management processes
  across the entire project life cycle
• Manage the project change control process
• Measure project progress against agreed objectives and success criteria

Core Competencies

• Good communicator - Able to facilitate meetings, ask good questions, listen well and absorb what is being said
• Problem solving skills - Being able to express a shared understanding of a problem, possible solutions and determine the scope of the project. Think out of the box, be creative.
• Critical Thinking skills – Responsible for evaluating multiple options before helping the team settle on a solution. Consider stakeholders needs but also ask probing questions to understand the real purpose.
• Documentation – ability to create clear and concise documentation including workflows as requested
• Analysis Skills – understand the downstream impact of change or a new solution and identify gaps.

Experience & Qualifications

• 3+ years in a customer facing role - Excellent customer service skills needed
• Minimum of 5 years’ experience in project management disciplines, with experience planning and executing IT projects and programs Self-starter with the ability to work autonomously
• Experience with managing large scale projects
• Strong project management skills with experience in organizing, prioritizing, planning, and executing projects from definition through implementation
• Requires excellent communication skills, analytical ability, strong judgment skills, strong supervisory skills, strong organizational skills, and the ability to work effectively with project team members, project sponsors, functional leads, and senior management
• Requires strong experience using Microsoft Office applications (Project, Word, Excel, PowerPoint, Visio, and SharePoint.)
• Must demonstrate professionalism working directly with internal clients, vendors and external clients as needed
• Ability to multi-task in a fast-paced environment
• Attention to detail and pride in well-presented and accurate work
• Flexibility to travel as required to regional locations

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
• Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Employee giving program
  • Office Environmental Program
  • 1 Volunteer Day per Calendar Year

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid time off policy
• National/International Award Nights and Conferences
• Benefits including vision, medical, and dental
• Employee Assistance Program
• 401k program with partial match
• Employee Share Plan
• Global career opportunities in a network of brands and businesses

#LI-REMOTE
Location – Remote, USA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com