GENERAL RESPONSIBILITIES:

1.Provide professional and courteous service to all “customers” of Ogden Clinic. Customers include all Ogden Clinic patients, affiliates, providers, administration, employees, co-workers, insurance company representatives, and all other vendor representatives.
2.Meet behavioral expectations and support the dignity of all persons. Also responsible for the stewardship of resources.
3.Ensure applicable regulatory requirements are complied with and follow guidelines that maintain safety for oneself, patients, visitors, and co-workers.
4.Study, understand, and adhere to all Clinic Policies and Procedures and OSHA guidelines.

ESSENTIAL JOB FUNCTIONS:

1.Demonstrate compassion and understanding for patients and caring parties.
2.Transport patients to and from treatment areas, as needed.
3.Effectively communicate instructions and prepare patients for treatment.
4.Assist with treatment as directed by physical therapist.
5.Assist in maintaining cleanliness of treatment areas.
6.Communicate with Physical Therapist regarding patients’ response to treatment.
7.Attend patient care conference meetings and other meetings as requested.
8.Assist Reception with check-in, check-out, insurance verifications, and any other duties as needed.

OTHER DUTIES:

1.Additional responsibilities and tasks as assigned.
2.Maintain confidentiality of patient records and employee/co-worker information.

QUALIFICATIONS:

1.EDUCATION: High school diploma or general education degree (GED) recommended.
2.LANGUAGE SKILLS: Proficient in reading and interpreting documents such as safety rules, operating and maintenance instructions, procedure manuals, and patient charts. Able to write routine reports and correspondence as well as speak effectively before groups of customers or employees.
3.Must effectively manage multiple tasks simultaneously.
4.Computer knowledge with experience in word processing and spreadsheets required.

CHARACTERISTICS:

1.Must maintain a positive “can-do” attitude.
2.Must effectively participate as a team member with the department and its practices.
3.Must protect confidential information, records, and/or reports.
4.Must communicate effectively in a professional and courteous manner.
5.Must have good organizational skills.

ENVIRONMENTAL FACTORS:

1.Requires prolonged standing.
2.Requires frequent bending, squatting, twisting, stretching, and reaching to facilitate patient exercises.
3.Requires occasional patient handling and transferring over 100 pounds.
4.Requires frequent repetitive pushing, pulling, and grasping up to 50 pounds.
5.Requires normal or corrected-to-normal hearing and visual acuity.
6.Must possess all physical abilities necessary to perform the job.
7.Noise level is moderate with constant noise of exercise machines, conversations, telephones, etc.

DISCLAIMER CLAUSE:

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.