Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

• This position is supported by the New York State Public Health Corps Fellowship Program.
• Successful completion of the Public Health Essentials certificate program will be required.
• Perform work efforts to control the spread of COVID under the direction of local health department staff.
• Conduct personal interviews to obtain case related information, particularly in high-risk settings and provide all documentation required based on DOH and local protocols.
• Provide education, consultation, and technical assistance on interview techniques, records, and quality control.
• Establish rapport and effective communications with stakeholders from diverse cultures, races, ethnicities, and experiences.
• Support vaccine efforts such as scheduling, training, and program coordination.

• Provide technical and administrative support for COVID-19 services, such as responding to inbound call inquiries and making outbound calls related to COVID-19 services and information.
• Provide testing support including scheduling and data management.
• Perform data entry and/or review for systems supporting local health department programs.
• Support communication methods and processes to control the spread of COVID under the direction of local health department staff.

• Conduct public-facing activities with professionalism as a representative working on behalf of the local health department.
• Collaborate with and maintain appropriate partnerships and resources, including community organizations and schools, based on local health department needs.
• Other duties, as assigned.

• A minimum of a bachelor’s degree is preferred. Experience in clinical medicine and/or public health a plus.
• Must be a NYS resident with familiarity with of NYS geography; cities/towns/locations.
• Preference given to those who live within commuting distance to the official work location. Travel to and from assigned work location is not a reimbursable expense.
• Familiarity with and experience working in a health system in NYS is preferred. This includes but is not limited to hospitals, health care providers, health regulatory organizations, or schools.
• A flexible, adaptive, and composed attitude with the ability to interact professionally with culturally diverse individuals.
• Excellent organizational and communication skills.
• Critical thinking and sound judgment required.
• Ability to handle confidential information with discretion and professionalism.
• Experience leading tracking and reporting processes.
• Proficiency with computers including data entry into electronic tracking systems and running summary reports.
• Phenomenal work ethic with a positive attitude.
• Employment is contingent on completion of a background check by NY State.
• Own telephone, computer, wireless internet (WiFi) and electronic equipment.
• Must have access to a working PC with Windows 10, Antivirus Protection: Windows Defender and Windows Firewall; or Mac with Apple OS X 10.13, Antivirus Protection: Sophos; and personal mobile device to use for this job.