Quality Analyst Job at Heritage Insurance
Job Summary:
The Quality Assurance Tester’s role is to have a strong understanding of the Personal Lines and Commercial Insurance world while focusing on the execution of system/integration and user-acceptance test plans and testing execution.
Essential Duties and Responsibilities:
- Ability to execute functional testing scenarios from business requirements
- Execute system/integration user-acceptance test plans
- Work with other testing resources, communicating the status of testing activities and providing testing results
- Follow processes that ensure all tests are conducted and documented according to the agreed upon standards
- Report issues/bugs and provide necessary supporting documentation
- Validate training materials and process change documents
- Participate in quality assurance practices and procedures, test plans, and other QA assessments
- Conduct periodic regression test plans to ensure systems continue to perform according to expectations
- Look for opportunities to improve efficiency and effectiveness of testing practices
- Monitor and work support box for all internal users; Provide technical assistance and support for incoming queries and issues related to policy admin, claims and billing systems
- Communicates with co-workers, management, clients, vendors, and others as needed in a courteous and professional manner.
- Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures.
- May perform other duties and responsibilities as assigned.
Job Qualifications:
- Ability to work under pressure and within tight deadlines while maintaining a strong attention to detail
- Demonstrates proven thorough abilities as a project team member, understands personal and team roles; Contributes to a positive working environment by building solid relationships with team members; Proactively seeking guidance, clarification and feedback; Providing feedback to other staff. Ability to work well in a team environment and as an individual.
- Demonstrates proven thorough abilities that include creative thinking and problem-solving skills, individual initiative
- Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts. Strong written and verbal communication skills
- Understanding of Personal and Commercial lines of insurance products
- Skills in conflict resolution
- Ability to follow best practices in testing
- Proven skills in MS Office (Word, Excel, Access, and PowerPoint) and Outlook.
General Information:
All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc.
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Heritage Insurance Holdings, Inc. is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.