Job Title: Quality Review Rep - Level 1; Hybrid - Registration & Scheduling (Oceanport, Nj)

Department: Patient Accounts Training & Ed

Shift: Day; Flex Hours

About RWJBH/Rutgers:

RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people. The system includes eleven acute care hospitals Clara Maass Medical Center in Belleville, Community Medical Center in Toms River, Jersey City Medical Center in Jersey City, Monmouth Medical Center in Long Branch, Monmouth Medical Center Southern Campus in Lakewood, Newark Beth Israel Medical Center in Newark, RWJUH- New Brunswick, RWJUH- Somerset in Somerville, RWJUH- Hamilton, RWJUH- Rahway and Saint Barnabas Medical Center in Livingston; three acute care children s hospitals and a leading pediatric rehabilitation hospital (Children s Specialized Hospital), a freestanding 100-bed behavioral health center, trauma centers, a satellite emergency department, ambulatory care centers, geriatric centers, the state s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, a medical group, multi-site imaging centers and an accountable care organization. RWJBarnabas Health is New Jersey s largest private employer with more than 33,000 employees, 9,000 physicians and 1,000 residents and interns and routinely captures national awards for outstanding quality and safety.

Job Summary:

The Quality Review Rep - Level 3 is responsible for providing training, curriculum development, project organization and implementation, as well as quality assurance functions across the Revenue Cycle enterprise at all locations. The incumbent will be knowledgeable in all end-user systems and applications relative to Revenue Cycle management for the purpose of educating and training Revenue Cycle staff on systems and operational processes.

Key Responsibilities:

• Quality Review Rep - Level 1 facilitates training programs to meet the needs of the business across the Revenue Cycle enterprise.
• Maintain training documentation/manuals and job-aides to assure the successful performance outcomes of the group.
• Quality Review Rep - Level 1 will assist in the development and facilitation of new hire on-boarding and existing hire continuing education.
• Other duties to support revenue cycle: When asked, performs other duties as assigned to support revenue cycle operations.
• Quality Review Rep - Level 1 will perform high level account review: Perform high level account review and analysis to support department and A/R management.
• Quality monitoring & Training Needs: Reports to Revenue Cycle Leaders quality monitoring results and any identified and/or recommended training needs and deficiencies.
• Quality Review Rep - Level 1 reviews all Quality indicators to monitor trends and determine where training deficiencies exist.
• Implements corrective action plans as necessary for the deployment of training and/or process improvement efforts.
• Monitors and assists in process and problem resolution, integrating efforts with training needs and quality monitoring.
• Support to Leadership Team.
• Acts as support to leadership team to oversee and ensure overall department methodology, strategy and objectives are met.
• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements:

• 5 years in healthcare registration or account follow up; excellent knowledge of Revenue Cycle processes and systems

#qualityreview #patientregistration #training

Additional Information:

We offer a great work environment, competitive rates and excellent benefits, including:

• Medical/Dental/Vision plans
• 401 (k)
• Vacation/Personal/Holiday/Sick Time Off
• Short & Long Term Disability
• Basic Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts

RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey and the state s second largest private employer with more than 32,000 employees, 9,000 physicians and 1,000 residents and interns. The system includes eleven acute care hospitals, three acute care children s hospitals and a leading pediatric rehabilitation hospital (Children s Specialized Hospital).