Key Responsibilities:

• Conducts internal production/process and manufacturing quality control audits and risk assessments.
• Well versed in philosophy of Built-In-Quality including understanding “Stop” capability, ability to effectively write
• “Problem description”, Understand “Sort” capability of the nonconformance, know how to provide “feedback” to the casual area, and conduct an effective “Root cause and Corrective action"
• Knowledge of data analysis tools, defect escape symptoms vs causes, manufacturing build acceptance standards and translating those to “Gate” checklists resulting in effective “Stop” capability
• Develops, analyzes, and understands statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished trailers and sub-assemblies.
• Formulates and maintains quality control objectives complementary to corporate policies and goals.
• Creates and implements inspection criteria and procedures, and directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and finished trailers.
• Interprets quality control philosophy to key personnel in organization, and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Applies total quality management tools and approaches to analytical and reporting processes within each department.
• Works with vendors to ensure quality of all purchased parts for company use.
• Investigates and adjusts customer complaints regarding quality.
• Compiles quality reports and audit plans, communicates audit results to management, and makes recommendations as appropriate.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining
• employees; addressing complaints and resolving problems.
• Develops, implements, communicates and maintains a quality plan to bring the company’s quality systems and policies into compliance with quality system requirements.
• Strategically plans and ensures quality in all areas, such as processes, training, and technology.
• Other duties as assigned.

Competencies:

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
• Functional Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Directing Others: Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Job Requirements:

• Ability to operate a computer and use basic database, spreadsheet, word processing and email programs
• Ability to perform the physical requirements of the position
• Ability to learn and retain new information
• Ability to organize and manage tasks effectively
• Must be a self directed individual with initiative
• Understands BIQ
• Quality Supervisor I:
• Education: High School/or GED required
• Experience: 2-3 years experience in Engineering, Manufacturing or Quality
• Skills: Demonstrates a passion and a responsibility for consumer.
• Willingness to continually embrace personal and professional development.
• Travel: Minimal.