Job Description

Department: Restaurant & Merchandise Services
Location: Queens Zoo
Employment Type: Temporary Associate
Status: Non-Exempt
Grade Level: Hourly
Pay Rate: $15.00/hour
Reports To: Seasonal Supervisors, Managers and Full-Time Management Staff
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: 8:00 AM – 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business

Essential Merchandise Responsibilities:
Making change and collecting money from guest for WCS merchandise
Actively seek out and engage guest with a friendly greeting and smile
Stock shelves and process deliveries to maintain appropriate inventory levels
Maintain general knowledge of park amenities to provide excellent service to our guest
Overview of restaurant responsibilities
Ensuring quality standards of all products by adhering to local, state, and federal food handling, preparation, and portioning procedures
Prepare and sell WCS food items and increase sales through cross and up-selling
Collect payment for items, adhere to all cash handling and inventory policies and procedures
Provide consistent quality offerings through the proper preparation and display of goods
Maintain cleanliness and organization of assigned work areas, as instructed
Stock shelves or process deliveries, following departmental inventory control procedures
Complete other assignments and helping others on the team as required
Daily Cleaning
Comply with coursework and regulations for all Health Department licenses, as required
Maintenance Responsibilities
Remove debris and empty trash receptacles from restaurant seating and public areas.
General sanitation of restaurants, carts, depots and commissary.
Deep cleaning of equipment, walls, floors, ceilings etc. as assigned
Operate light weight grounds equipment (i.e., pressure washer, leaf blower, etc.)
Adhere to local, state, and federal cleanliness, food handling, food storage procedure

PERKS of Working with Us:
Free employee access to 5 parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
Complimentary Parking
Complimentary Guest Park Tickets (After 45 days)
Company provided uniforms
Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
Serve Safe Certification Training/ Food Handler Certification Reimbursements
Access to online learning and tuition discounts with Monroe College
Earned Paid Sick Time
Employee Assistance Program
Free Banking
Locations
Queens Zoo

Qualification Requirements

Qualifications

All candidates must possess the following:
Strong verbal communication skills
A positive and outgoing demeanor is a must
Must be able to work well among others in a positive environment
Must be flexible for Merchandise and Restaurants because we cross train employees to work in both departments in our operation
Basic math skills
Ability to frequently move objects weighing up to 50 pounds
Ability to remain outdoors and maintain alertness in a variety of weather conditions
Prior cash handling experience preferred, but not required
Prior food preparation experience preferred, but not required
Reliability and dependability

#LI-DNI

Salary Range

$15.00/hour


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