Receptionist Job at Family Health Centers of San Diego
Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
General Job Description
- Under general supervision, provides greets customers and answers/directs incoming phone calls. Deals with a diverse group of customers, patients, and visitors as well as internal contacts at all levels of the organization.
Job Roles
- Acts as a liaison with other departments and internal and external customers (including patients, vendors, auditors and inspectors), greeting walk-in customers and providing customer service.
- Answers phones and emails, answering routine questions and forwarding callers to appropriate person. Handles confidential and routine information.
- Performs general clerical tasks as assigned, which may include filing, processing paperwork, data entry, scanning/photocopying, and similar tasks.
- Performs other duties as assigned.
Education/Certifications/Licenses/Registrations
- High School diploma or GED equivalent required.
- Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
Experience/Specialized skills (including Language)
- Ability to interact with people from various backgrounds at different levels of the organization.
- Ability to maintain good interpersonal interactions with clients and co-workers as a member of a multi-disciplinary community health team with a diverse multi-cultural population.
- Basic skills in computer software and systems, specifically the ability to handle a multi-line phone system.
- Bilingual English-Spanish may be required depending on assignment.
- Intermediate interpersonal and customer service skills.
- Intermediate written and verbal communication skills.
Rewards:
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Job type: Regular Full Time
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Competitive Salary with Excellent Benefits
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Retirement Plan with Employer Match
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Paid Time Off, Extended Sick Leave and Paid Holidays
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Medical/Dental/Vision/FSA/Life Insurance
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Employee Discounts and Wellness Programs
FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
17.00 - 22.67
If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here:
FHCSD Wellness – Employee Hub (gobenefits.net)
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