Receptionist - Flagler Imaging Center, Full-time 8:30 AM to 5:00 PM Job at Flagler Health+
The Receptionist is responsible for exemplary customer service delivery while greeting patients and visitors, answering
high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a
medical office to maintain optimal flow of services rendered.
- Greets all patients and visitors in person or by telephone. Uses customer service principles and techniques while
responding to patient inquiries. - Obtains any due or past due balances during check-in and check-out.
- Ensures all necessary patient demographic information is collected. Ensures accurate insurance information in computer
system and that a pre-verification was performed. - Schedules patient appointments, maintains scheduling system, and reviews patient/staffing patterns.
- Communicates with physicians and staff regarding any patient related issues.
Experience
Required- 1 year(s): Scheduling, customer service setting
Education
Required- High School/GED or better
- Associates or better
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