Employment Type:

Full time

Shift:

Day Shift

Description:

Mercy Medical Center a member of Trinity Health Of New England is looking for a Receptionist to join our Health Care for the Homeless Team. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors.
The Receptionist is responsible providing exceptional customer service to all patients and clients of the medical clinic located at the Friends of the Homeless Shelter. The receptionist handles all incoming phone calls, scheduling, registration and greets visitors and facilitates patient flow while promoting a positive patient experience. The Receptionist completes a variety of clerical and data entry assignments and creates and maintains a professional, caring and customer-oriented environment.

Top Reasons to Work at Trinity Health of New England:

• Great benefits effective on First Day
• Competitive pay
• Mission-Driven Team Environment

Work Hours/Shift:

• Full-Time, 40 hrs. Monday – Friday. 8am - 4:30pm

You Will Be Responsible For :

• Exceptional Patient Care : Contributes to overall quality of care by treating all patients with respect and dignity.
• Excellent Communicator : Provides exceptional customer service in person and over the phone with patient, staff, and family members
• Technical Familiarity: Maintains proficiency with office computer systems. Performs clerical duties in a fast-paced environment . Knowledge of EMR system
• Active Teamwork : Supports clinical staff with clerical tasks with positive energy

Requirements :

• Education : High School diploma or general equivalency diploma (GED) required. Associate's preferred
• Preferably 1 -2 years' experience in healthcare
• Excellent computer abilities.
• Excellent written, oral communication and customer service skills.
• Familiarity with medical terminology.
• Excellent organizational skills with the ability to follow written and verbal directions with multiple steps . Ability to work collaboratively and efficiently within a team treatment model. Ability to manage multiple phone lines simultaneously.
• Bilingual / bicultural in Spanish preferred

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.