ABOUT HODGES UNIVERSITY:

Live and work in paradise! Hodges University is located in sunny, Ft. Myers, Florida on the southwest Florida Gulf Coast. The region is home to over 1 million year-round residents who take advantage of entertainment options as diverse as shelling on Sanibel Island or Swamp Buggy Racing in Naples, Airboat rides in the Everglades or Art Shows on Fifth Avenue, Fine dining on cuisine from all over the world or fishing for your own fresh catch, world-class golfing or Warm Mineral Springs, the Ferry to Key West or the Edison/Ford Winter Estates, and the REVS Institute for Automotive Research and Historical Study or the Rodeo in Arcadia. Our economy is among the more diversified in the state and our region continues to grow.

Hodges University is a private, not-for-profit, regionally accredited university located in southwest Florida and primarily serves working adult students. The Fort Myers Campus boasts a newly renovated state-of-the-art Health Sciences facility that includes smart classrooms, and nursing skills and simulation labs, with diverse high-fidelity mannequins and equipment; two spacious and well-equipped Physical Therapist Assistant labs; an EMT/EMS lab, complete with functional ambulance; and, coming very soon, a brand-new BS in Dental Hygiene program with a 20-operatory clinic open to the public. This technology affords students and faculty the opportunity to have innovative, leading-edge learning and teaching resources. In addition to the healthcare programs, Hodges University features a range of business and professional programs, a large Clinical Mental Health Counseling program, innovative programs such as the Juris Master, a full-range ESL program, and a variety of non-credit offerings, all offered in a collegial and supportive environment.

Hodges University is a dynamic, entrepreneurial institution of higher education that espouses the non-traditional, not just in the students we serve but, in the opportunities, we leverage. We offer workforce-focused certificates and degrees in areas such as Clinical Healthcare, Business, Psychology, and Information Technology. We are the region's first federally-designated Hispanic Serving Institution (HSI) and offer a robust English as a Second Language program - on campus, online, and in satellite locations. We serve a large Veteran population. All of our learning environments are TEC-enabled, which means, for the majority of classes, students can pick both how and when they go to class - in person, online, or virtual - each time the class meets!

Hodges University is regionally accredited by SACSCOC and approved as a Level III institution offering associate, baccalaureate, and master's degrees. The healthcare programs are each also accredited by their respective programmatic accrediting agencies. Most programs at Hodges University admit students each month, and many courses are designed to take only 1 month to complete, so that a busy adult student can focus on one course - one topic - at a time.

JOB SUMMARY:

This position performs duties to identify and recruit prospective students. The incumbent plans and participates in the implementation and recruitment of prospective students using marketing strategies and public relations skills, and counsels prospective students and parents regarding the admission process.

JOB RESPONSIBILITIES:

• To be courteous to students, faculty, staff, and other stakeholders at all times and to service the needs of the students in order to prepare students for the world of work and participation in contemporary life.
• To promote the mission and support institutional objectives of Hodges University.
• To adhere to all FERPA requirements including the maintenance of all departmental documents, discussions, and records.
• To provide the highest level of professionalism and customer service to all constituents.
• To maintain all department documents, discussions, and records in the strictest confidence so as not to breach the privacy of university students or employees.
• To provide the highest level of customer service to all constituents.
• Explain the admission procedures and courses offered to prospective students and their families through phone calls, emails, texts, and face-to-face meetings
• Support the students throughout the admission process by answering their questions and helping them complete the required documents
• Maintain target metrics by converting prospective students into confirmed enrollments and accepting the responsibility for personal performance targets and success in the achievement of the University’s enrollment goals
• Review the student applications for the eligibility and academic qualifications
• Track all pre-requisites, secondary applications, interviews scheduled and all other application documents and processes related to full enrollment into health science programs and report regularly to the Director of Admission and program directors concerning student enrollments for each program.
• Advise students throughout the enrollment process, guiding through the various requirements necessary for them to fully apply and be enrolled into the health science programs
• Participate in the decision-making process for student admission and based on college policy and guidelines
• In collaboration with Financial Aid personnel, review financial aid awards and advise students regarding awards, loans and loan repayments, and payment plans
• Prepare and present application reports to the University management
• Participate in educational events, community functions, career and college fairs, information sessions, and recruitment activities, some of which may be include weekends and evenings
• Maintain a regular, personalized communication with students, colleagues, and external agencies for coordinating admission activities and resolving problems
• Collaborate with program directors and coordinators to organize presentations, information sessions, and recruitment related activities
• Perform college administrative and clerical activities when needed
• Build broad knowledge on college admission activities and guidelines
• Maintain a highly motivated, courteous, and professional attitude with all constituents
• Work closely with and develop relationships with all departments within the University to ensure quality of service to the students
• To serve on University committees and participate in special assignments/projects as needed
• Other duties as assigned

REQUIRED QUALIFICATIONS:

• Bachelors degree
• 3 - 5 years of recruiting, sales, and customer service experience
• Must hold a valid driver’s license
• Excellent communication skills, highly organized, and demonstrated commitment to customer service
• Proficient in the use of Microsoft Office Suite and experience with database and internet software
• Ability to work evenings and weekends as required

PREFERRED QUALIFICATIONS:

• Previous experience in higher education admissions/recruitment