Description

Our Endocrinology practice in Schenectady is looking for a Referral Coordinator to join their team! The hours are Monday - Friday 8:00 am - 4:30 pm.

This position is responsible for coordinating referral requests for patients and ensure patient records are received from external practices.

Essential Functions:

• Track all orders placed in Allscripts. Ensure patient records are received from

specialty practice, radiology facility, or other healthcare professional and scanned
to the chart, adhering to PCMH and QI standards.

• Index and categorize faxed and scanned documents in the Touchworks Scan

Application, and close out each order in Allscripts.

• Utilize the CQS dashboard to ensure patient orders are accurate and complete.
• Schedule outside appointments in a timely manner, relative to urgency, and

cancel/reschedule patients when necessary.

• Perform necessary faxing of referral documents and patient medical records.
• Follow up on older appointments for which we have not receieved a report

(database).

• Document verbal conversations with patients when appropriate.
• Document information into patient record in an accurate, legible and timely

manner.

• Communicate with specialist offices and diagnostic facilities to set up necessary

appointments and testing for patients as instructed by the providers.

• Follow up with patients by telephone if they haven’t completed recommended

testing and notify the ordering provider when testing is not complete.

• Issue necessary referrals based on insurance requirements.
• Obtain necessary documentation from referring physician according to insurance

requirements.

• Obtain prior authorization based on insurance requirements.

Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

Kindly note, CCP has implemented a mandatory COVID vaccine policy. To be considered for employment, you must be fully vaccinated or intend to be fully vaccinated by 12/17/21. If you have a medical or religious exemption, please indicate as such on your application.

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.
Requirements

High School graduate or equivalent

Three years of administrative/clerical experience preferably in a medical office

Strong computer skills


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