Regional Director Consumer Access – AdventHealth

All the benefits and perks you need for you and your family:

• Vision, Medical & Dental Benefits from Day One
• Student Loan Repayment Program
• Received Magnet® recognition from the American Nurses Credentialing Center in January 2019

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Day Monday – Friday

Shift: 40 hours a week

Location: AdventHealth Shawnee Mission

9100 West 74th Street, Merriam, KS 66204

The community you’ll be caring for:

At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The role you’ll contribute:

Consumer Access Regional Director serves as the market leader integrating practices in coordination with clinical executives, facility executive leadership, and revenue management executives. Reporting to the Consumer Access Executive Director, directs operational oversight as the subject matter expert in the delivery of all Consumer Access services in the market to ensure consumer centric, results-oriented performance in alignment with the mission and vision of AdventHealth.

The value you’ll bring to the team:

• Reporting to the Consumer Access Executive Director, directs operational oversight as the subject matter expert in the delivery of all Consumer Access services in the market to ensure consumer centric, results-oriented performance in alignment with the mission and vision of AdventHealth
• Provide strategic leadership of patient registration, quality assurance, time of service collections, and consumer services in multiple departments across facilities within the market as the subject matter expert in a multi-disciplinary approach to all Consumer Access services
• Provides direction to direct reports, ensuring Revenue Cycle performance metrics are achieved consistently
• Ensures efficiency in patient registration operations, as required, to avoid delays in patient care. Collaborates with clinical leadership and direct reports to ensure frontline team is up to date on process changes, technology drivers, and initiatives
• Develop strategies across cross functional departments to exceed revenue management cash projection and reduce days in accounts receivable and denials

The expertise and experiences you’ll need to succeed:

• Bachelor Degree and 5 years’ experience
• 3-5 years Leadership Experience