Job Scope

Under the direction of the Regional VP, the Regional Manager- Washington, will be responsible for the strategic planning and oversight of the new development and lease-up portfolio in the region, along with maximizing the physical and financial operations of the assigned portfolio and providing support and leadership to Shea Apartment Communities’ strategies and programs. The assigned portfolio will consist of 3 to 5 communities which are currently located in the Seattle Metro. The payrange for this position is $124,500 to $160,000/annual and is also eligible to participate in the annual discretionary bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, vision, 401K, disability, life insurance, discounted apartment (based on availability)

The Regional Manager will report to the Regional Vice President of Shea Apartment Communities and will be based in and work out of the Crystal Cove offices.

The Regional Manager, as with all Shea team members, is expected to conduct oneself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

Job Duties

• Oversees apartment assets within the assigned regional portfolio. Ensure successful lease-up of these communities within the targeted Proforma goals.
• Interact with multiple senior-level stakeholders including Construction, Development, and corporate executive leadership.
• Oversee and evaluate personnel for all field positions. Ensure that the right functions and talent are in place within the assigned teams.
• Actively recruit, hire and onboard all new community associates to embody Shea’s service values and standards.
• Provide direction and leadership to the team of onsite associates to create a cohesive team environment and mentor and develop associates.
• Create and execute strategic plans that will allow for organized preparation of all aspects of the community that are necessary for leasing, occupancy, and operations.
• Coordinate activities relating to property-level strategies for the assigned portfolio to achieve proforma/budgeted property level objectives for each individual property.
• Responsible for market analysis, monitoring leasing up, corporate communication, corporate administration, and ensuring compliance with corporate procedures and policies.
• Independently evaluate properties to identify key issues of and for the assigned team helping to develop and implement individual business plans.
• Conduct and participate in frequent design and construction meetings, property reviews, sales meetings and re-pricing.
• Anticipate significant variances to expected performance in any area. Proactively and effectively communicate with supervisor and development team regarding property performance and overall operational matters.
• Become intimately familiar with and knowledgeable about assigned market(s) and be responsible for creating market reports on a regular basis.
• Ensure timely communication and successful hand-off of new projects from development team to property staff.
• Formulates and oversees the implementation of annual business plans and short and long-term property operations strategies for each of the assigned properties within the portfolio. Continually evaluate each asset, identify key issues, and work with assigned team to develop and implement plans to improve property performance including:

o Income and expense budgeting, forecasting, and reporting

o Maintenance, asset preservation and capital improvements

o Marketing, competitive market analysis, and leasing plans

o Rent analysis and pricing strategy

o Communication, property administration, accounting

o Regular site tours and property inspections

• Supervise and direct the efforts of Sr./Community Managers/General Managers and other associates to achieve budgeted property level goals and objectives.
• Oversee on-site administration and processes to ensure compliance with company’s procedures and policies.
• Partner with regional peers to develop and implement portfolio initiatives to continually improve business results.
• Champion Shea’s purpose “To Enhance People’s Lives” by leading the team with honesty and Integrity, building collaboration and teamwork, creating a rewarding, competitive environment, and delivering outstanding service (as measured through annual/quarterly survey results). Ensure all associates embody Shea’s service values and standards.
• Conduct Ensure all associates comply with safety guidelines and align all work practices with Shea’s safety objective of zero accidents.

Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)

• The successful candidate should preferably have a college degree and a minimum of 10 years of experience in apartment management.
• Minimum of 5 years of on-site management experience in multifamily industry, preferably in Washington.
• Should have prior responsibility for managing at least a 700-unit property or multi-site responsibilities.
• Demonstrate strong hands-on property level knowledge and understanding. Ability to walk a property to identify problems and create solutions, assess and evaluate on-site personnel and vendors, and create management strategies and business plans for long-term ownership. In other words, has both the experience and credibility to lead teams within the assigned region.
• Track record for and demonstrated capability as a proven leader including the ability to hold associates accountable while also providing the appropriate authority, to build strong and cohesive teams. Demonstrable track record of proven results with revenue generation, staff management and development, financials, and marketing.
• Current experience with Seattle/ apartment markets preferred, but not a requirement.
• Brings a current, best-of-breed perspective and high level of industry knowledge to this position. Will understand and have managed using best practices and key performance indicators.
• Has a demonstrated knowledge of and/or ability to quickly learn automated systems that Shea Properties has established and utilizes for systematic management of apartments.
• Thinks creatively and strategically about a property’s performance in terms of meeting its stated objectives and specific budgetary requirements that are set forth yet is able to balance creativity with a disciplined approach and perspective.
• Detail oriented and organized; ability to interact effectively with prospects, residents, peers and senior management.
• Desire and willingness/ability to spend a significant amount of time out of the office meeting with property staff and reviewing properties and sub-markets (approximately 65-70% of work week spent out of the office at assigned properties). Must be available for routine travel to Orange County for meetings and events.
• Highly computer/technology proficient and capable of using technology proactively throughout the business. Experience with Yardi, RENT Café, Avid, and YieldStar a plus.
• A continuous learning mindset, constantly seeking to learn and improve.
• Ability to lead through inspiration and competency versus rank or position.
• Direct and open communication style.
• Models Shea’s core values of Honest and Integrity, Safety and Respect for Every Individual, Teamwork and Competitive Spirit (always seeking to improve).

Desired Competencies

Work Environment

The Regional Manager, Washington, is based in an office location but will also spend time the majority of their time at apartment community sites. Regular travel to property locations is required. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, and hear. May be required to lift and/or move up to 25 pounds.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to drive to property locations during the course of work.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V