Registration Associate Job at Children's Healthcare of Atlanta
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Work Shift Variable
Work Day(s) Variable
Shift Start Time Variable
Shift End Time Variable
Worker Sub-Type PRN
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denial. Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.
Experience
One year of experience in registration preferred or an assigned clinical discipline or completion of an externship program approved by Children’s
Preferred Qualifications
College degree
Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA)
Knowledge and utilization of patient registration systems, insurance verification systems, and/or Medicaid portals
Education
High school diploma or equivalent
Certification Summary
No professional certifications required
Knowledge, Skills, and Abilities
Knowledge of medical terminology
Must be able to type 45 words per minute
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating
Excellent verbal/written communication skills
Excellent customer service skills
Proven ability to multitask and must be willing to work a flexible schedule, including nights, weekends, and major and minor holidays
Ability to travel around Metro Atlanta as needed to support multiple locations or different departments
Job Responsibilities
Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times.
Confirms insurance coverage and obtains authorizations if applicable.
Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required (for outside clinics, could include ensuring that referring physicians have obtained prior insurance authorization as needed and rescheduling appointments if necessary).
Assists Appeals department to provide all related information to overturn claims denial if applicable.
May observe and interact with patients upon check-in and notify clinical staff for immediate intervention if indicated.
Serves as liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that patients and families may require.
Initiates and executes daily medical record maintenance while maintaining patient confidentiality, including creation of patient charts, filing encounter-specific paperwork, and maintaining correspondence via mailing/faxing with patient’s primary care provider and/or specialists as necessary.
Provides release of medical information as required.
May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.
Coordinates all aspects of scheduling including procedures, provider visits, and use of resources.
Attends and participates in department meetings according to department standards and may serve on committees representing the department which could include multi-disciplinary quality and service improvement teams.
Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status.
Primary Location Address 35 Jesse Hill Jr Dr SE
Job Family Patient Access
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Work Shift Variable
Work Day(s) Variable
Shift Start Time Variable
Shift End Time Variable
Worker Sub-Type PRN
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denial. Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.
Experience
One year of experience in registration preferred or an assigned clinical discipline or completion of an externship program approved by Children’s
Preferred Qualifications
College degree
Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA)
Knowledge and utilization of patient registration systems, insurance verification systems, and/or Medicaid portals
Education
High school diploma or equivalent
Certification Summary
No professional certifications required
Knowledge, Skills, and Abilities
Knowledge of medical terminology
Must be able to type 45 words per minute
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating
Excellent verbal/written communication skills
Excellent customer service skills
Proven ability to multitask and must be willing to work a flexible schedule, including nights, weekends, and major and minor holidays
Ability to travel around Metro Atlanta as needed to support multiple locations or different departments
Job Responsibilities
Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times.
Confirms insurance coverage and obtains authorizations if applicable.
Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required (for outside clinics, could include ensuring that referring physicians have obtained prior insurance authorization as needed and rescheduling appointments if necessary).
Assists Appeals department to provide all related information to overturn claims denial if applicable.
May observe and interact with patients upon check-in and notify clinical staff for immediate intervention if indicated.
Serves as liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that patients and families may require.
Initiates and executes daily medical record maintenance while maintaining patient confidentiality, including creation of patient charts, filing encounter-specific paperwork, and maintaining correspondence via mailing/faxing with patient’s primary care provider and/or specialists as necessary.
Provides release of medical information as required.
May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.
Coordinates all aspects of scheduling including procedures, provider visits, and use of resources.
Attends and participates in department meetings according to department standards and may serve on committees representing the department which could include multi-disciplinary quality and service improvement teams.
Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status.
Primary Location Address 35 Jesse Hill Jr Dr SE
Job Family Patient Access
Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.