Grafton City Hospital is a rural hospital with vision, diversity, stability, and a future. A strong contributor to the county’s economic status as it is the one of the largest employers in Taylor County at GCH, we have one simple mission: We are committed to the promotion of wellness and to the provision of comprehensive healthcare to our community with respect to all people. Grafton is located in the heart of northern West Virginia. Nestled inside of Taylor County, Grafton, the county seat, is centrally located less 30 miles from Morgantown, Bridgeport and Fairmont, WV. Our 100 plus dedicated and caring employees are encouraged to employ their talents and abilities to solve any challenge faced by our patients and the surrounding community.

While many hospitals, especially rural hospitals, are closing because of ever declining reimbursement for the services they provide, Grafton City Hospital continues get stronger by operating more efficiently and providing excellent healthcare to our community.

POSITION SUMMARY

The Registration/Scheduler Representative provides a "Patients First" experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner. Coordinates services for patient registration including greeting patients, collecting demographic data and insurance information, collecting co-pays, and communicating with other departments. Acts as liaison between departments to foster open communication and teamwork, utilizing positive and effective communication with all team members.
All employees are expected to support Grafton City Hospital’s mission, vision, and values; comply with policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner always. Ability to maintain strict patient confidentiality in all situations. Position requires occasional on call, evening and/or weekend hours.

EDUCATIONAL REQUIREMENTS

• High school diploma or equivalent

EXPERIENCE

• Computer experience and a minimum typing speed of 25 wpm
• One (1) year of customer service and/or clerical experience
• Patient registration and/or health care experience preferred