One of the Nation's major suppliers of in-home oxygen & respiratory therapy is seeking Remote Customer Service Representatives.
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.
WHY WORK AT Lincare?
- Culture- An inclusive, open, and friendly environment focused on our associates and their success
- Benefits- Comprehensive benefits package with flexible options to fit your individual needs
- Robust Bonus Plan- Monetary rewards for meeting and exceeding established production goals
- Great Schedule- Monday thru Friday, 8:00 AM – 4:30 PM EST
Responsibilities:
- Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments
- Review and make sure all documentation created and received meets insurance guidelines
- Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received
- Answer/make phone calls using proper telephone etiquette
Qualifications:
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients
- Work in a team environment
- Independently solve problems and make decisions
- Apply common sense understanding to carry out oral and written instructions
- Basic computer skills required
- Capable of multitasking, with excellent organization
Education and Experience:
- High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
Job Type: Full-time
Pay: $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
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