Job Description

POSITION TITLE: Resident Care Assistant - Fieldstone

FLSA STATUS: Non-Exempt

REPORTS TO: Director of Fieldstone and Stonebrook

SUPERVISES: N/A

**MUST HAVE CNA or HHA certifications.**

Full-Time Position

**Up to a $5k sign-on bonus, based on FTE

POSITION SUMMARY:

• The Fieldstone Lead Resident Care Associate provides the special service and care required to each ALZ / Dementia resident. Provides resident care and program/activity needs to residents while assisting in maintaining a positive physical, nutritional and social environment for the residents, while ensuring they feel safe and purposeful.
• Staff value the person first, knows him or her as an individual, and sees the dementia as a disability of certain parts of the brain rather than thinking of the person in terms of their disease and symptoms first.
• Provides oversight and leadership of peers on shift to ensure that shift responsibilities are carried out.
• Ensures shift report is clearly communicated to oncoming shift and communicates issues/ideas openly to fellow lead aids, nurse and Program Director.
• Acts as a role model for peers in demeanor, appearance and work standards, remaining professional in all communication.
• Reacts calmly and efficiently in emergency situations.
• Orients new staff to shift duties and act as mentor to peers on shift.

THE OVERLOOK WAY:

Culture of Excellence and Core Values:

All Team Members of The Overlook must embrace and conduct themselves at all times in support of the company’s 28 Guiding Principles and core values, which form the foundation of our unique culture.

• Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
• Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
• Compassion: understanding and sympathetic of others
• Creativity/Innovation: thinking wildly, planning accordingly
• Grace: putting people at ease, without compromising performance or outcomes

SERVICE TIPS:

Responsible for demonstrating the service tips of the organization during all interactions.

• Smile with Eye Contact and a Warm Greeting
• Listen
• Respond and Follow Through Professionally, Accurately and Promptly
• Measure and Improve

DECISION TREE:

Responsible for following criteria prioritized and defined by our organization during/within the decision making process.

• Safety
• Independence
• Grace
• Efficiency

OPERATIONS: POSITION COMPETENCIES

Responsible for possessing the qualifications for, and executing the duties of, this position.

The Lead Resident Care Associate provides the special service and care required to each ALZ / Dementia resident. Provides resident care and program/activity needs to residents while assisting in maintaining a positive physical, nutritional and social environment for the residents, while ensuring they feel safe and purposeful.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transfer, mobility, and continence care while using appropriate modeling and validation techniques
• Supports the resident’s abilities by understanding that all aspects of care can be viewed as an activity
• Supports the resident’s family, friends and significant others as ongoing caregivers and members of the Caregiving team.
• Demonstrates knowledge of the cognitive, physical, behavioral and psychosocial approach to all aspects of dementia by using a sensitive approach to all aspects of resident care.
• Provides appropriate interventions to maximize the resident’s social and ADL functioning
• Demonstrates therapeutic conversation and redirection conversation with residents, offering appropriate cues for participation in engagement and dining programs.
• Encourages residents to participate in daily activity program
• Participates with program staff and residents in daily programs and recreational activities as directed
• Initiates programming and activities with residents, leading one-on-one, small group and large group activities.
• Demonstrates knowledge of residents in regard to background, participation needs, physical abilities, interests, cognitive capacity and attention span capability.
• Participates in service plan updates and introductory visit updates.
• Serves residents food as directed, following dietary guidelines. Facilitates the Fieldstone Enhanced Dining program, and provides snacks and hydration between meals and as needed.
• Knows and complies with all resident rights
• Receives and gives report of on-going shifts by oral and written shift report.
• Observes and reports any changes in resident’s condition (behavior or health), takes action to ensure safety of the resident and report to supervisor
• Checks all residents daily for cleanliness, appropriate clothing, and any continence issues
• Uses proper sanitary procedures to wipe tables, and sweep dining room and kitchen after meals
• Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked
• Checks common areas ¾ including bathrooms ¾ for cleanliness

• Can measure and accurately record vital signs (temperature, pulse, blood pressure ) as directed by nurse.

• Assists residents with medication per state regulations
• Reports resident and family concerns and issues to supervisor
• Successfully follows and implements the plan of care
• Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other)
• Recognizes and reports to Program Director or Nurse a resident’s change of condition, including needing more time to deliver care due to the aging process
• Provides ongoing supervision of residents health related activities: complies with health care instructions explained by health care professionals and promptly and appropriately seeks and obtains medical attention when needed
• Responds to emergencies and personal emergency response system and knows when to call for backup
• Effectively handles difficult resident behaviors
• Reacts calmly and effectively in emergency situations
• Efficiently documents and provides accurate record-keeping as appropriate
• Assures resident information is communicated to the team through the report process and communication log (i.e. appointments, outings, etc.)
• Documents residents’ material needs (i.e. briefs, clothing, toothpaste, pads, etc.) and communicates to family.
• Accurately completes incident reports prior to the end of shift and reports all incidents to supervisor
• Completes annual in-services (14 Hours/6 Memory Care/50% Live)
• Attends staff meetings on a regular basis

IND3

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

Compassion: understanding and empathy for others

Creativity/Innovation: thinking wildly, planning accordingly

Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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