Resort Billing Coordinator

POSITION TO BE FILLED: Resort Billing Coordinator

DEPARTMENT: WCR Resort Administration

REPORTS TO: Hospitality Senior Administrative Assistant

POSITION STATUS: FULL TIME

POSITION SUMMARY:

To facility payment of all monies due by promptly preparing in voices and processing incoming checks.

QUALIFICATIONS AND DUTIES:

Provides exceptional guest service to both external and internal guests by main training and exhibiting the We-Ko- Pa Way:

Smile and Greet

Name and Meet

Thank you and Goodbye

Handle all Group Sales and Catering Billing.

Executes all accounting activity related to tracking and expediting accounts receivable.

Performs accurate and timely mailing or in voices to customers with recent activity attaching pertinent back-up.

Assists with post Golf Wholesale Billing.

Handles Final Group Billing Adjustments.

FMYN Tribal Enterprise billing.

Tribal Rooms Invoices- Includes:

Monthly Billing and Invoicing, send to Manager of Guest Relations and Reservation Revenue Manager for approval and all back up, convert and send to assigned Council member.

We-ko-pa Golf Club DB Invoices- create in voice and attach all receipts; send to We-ko-pa Golf Manager for review and approval.

Post Masters (PM) - ensure payment is collected and closed out for all post master accounts.

Accounts Payable Invoices- Gift Shop. Hotel and Environmental Services, ensuring proper quoting and all backup attached, submit for payment.

Finalize Group payments.

Follows up on all accounts in arrears.

Shift 4, Amex Merchant Link Guest Disputes- gather all back up information, guest folio, guest registration card, receipts, and CC approval codes.

Ensures transfers from guest ledger to city ledger are accurate and done in a timely Fashion-Open Folios follow up with FD Supervisor and Manager of Guest Relation on Folio Status.

Prepares biweekly AR reports and holds bi-weekly credit meeting to coordinate status of AR and payments due.

Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system-adding notes on invoices status in our Invoice summary hotel folder.

Assist and resolves all previous guest disputes-No Shows, Cancellation, guest deposits, and any guest complains.

Assist with Fort McDowell Adventures Billing and finalizing payments as needed.

Assist on others areas as needed for back-up.

Assist Hospitality Senior Administrative Assistant as needed.

EDUCATION AND EXPERIENCE:

Minimum of three (3) years' experience in Accounts Receivable

Computer expertise with MS Excel, Outlook, Word

Ten-Key by touch.

PHYSICAL REQUIREMENTS:

Ability to see, hear, sit for long periods, speak clearly.

INDIAN PREFERENCE:

Preference will be given to qualified applicants who are members of federally recognized Indiantribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Fort McDowell, AZ 85264: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 3 years (Required)
• Microsoft Excel & Word: 3 years (Required)
• Resort Hospitality: 3 years (Required)

Work Location: In person

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