The Opportunity
Delaware North Gaming is hiring a Restaurant Manager to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Restaurant Manager, you will be responsible for the coordination, supervision, and execution of all restaurant functions while ensuring excellent guest service at all times.
Minimum – Anticipated Maximum Salary: $49000 - $64900 / year
The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
At Delaware North, we care about our team member’s personal and professional journeys. These are just some of the benefits we offer:

• Health, dental, and vision insurance
• 401(k) with company match
• Performance bonuses
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Oversee daily shift responsibilities of all employees (floor service, side-work, sanitation, receiving, invoices and time cards) and ensure actions are up to company quality, sanitary, and legal standards.
• Schedule staff hours and assign tasks for service and kitchen staff members.
• Help train, develop, motivate staff and monitor their performance while keeping an open communication for corrections needed.
• Maintain positive guest relations and high standards of service at all times.
• Have a comprehensive knowledge of all restaurant organization and menu information.
• Maintain and strictly abide by state sanitation, health regulations, and company policies.
• Solve all customer concerns and complaints in a timely and professional manner.
• Assist with administrative tasks as needed, including ordering and inventory.

Qualifications

• A minimum of 2 years' experience in a managerial position in a restaurant with a similar style of dining, capacity and volume.
• Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification required.
• Strong financial and computer skills; has experience working with and an understanding of P&Ls and developing and managing budgets.
• Have passion for exceptional dining experiences combined with substantial food and service knowledge.
• Possess exceptional communication skills and an ability to anticipate guest and employee needs.
• Maintain a professional and polished appearance and demeanor in high-volume situations.
• Ability to navigate and utilize Microsoft Office Suite programs including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems.

Who We Are
Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Location: Mardi Gras Casino - 1 Greyhound Dr Cross Lanes,West Virginia 25313 United States, Cross Lanes, WV 25313

Job Type: Full-time

Pay: $49,000.00 - $64,900.00 per year

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