• Greets, sells/takes orders, and serves guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations.
• Processes guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing, and accounting policies and procedures.
• Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.
• Reports any deviations from policies, procedures, brand standards, and regulations to management.
• Complies with all guest service basics such as uniforms, name tags, and proper guest greetings.
• Knowledgeable about hotel facilities and services to assist guests as appropriate.
• Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations.
• Impresses guests with quality and timely service in a pleasant and friendly manner.

• Candidates must have a work permit and proper paperwork to be employed in the USA.
• Excellent verbal and written English communication skills are required.
• Prior server experience is a plus.
• Successful TIPs training and the ability to use the micros system are required.

• Full mobility.
• Standing for extended periods.
• Moving in a fast-paced environment.
• Lifting and carrying up to 50 pounds.
• Pushing food carts up to 100 pounds.

• Competitive salary.
• Health insurance.
• Dental insurance.
• Vacation and sick/personal time off.
• Flexible spending accounts (medical and dependent care).
• Company-paid basic life insurance.
• Short-term disability.
• Long-term disability.
• 401(k).
• Travel benefits.

Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are just a short distance from Sanibel and Captiva Islands, featuring beautiful beaches and top attractions. Water sports and outdoor activities are abundant near our resort, including natural trails, bike, and kayak rentals. Settle into our spacious rooms and suites with private balconies, floor-to-ceiling windows, scenic views, and complimentary Wi-Fi. Savor delicious cuisine in our hotel restaurants. Join us for a romantic dinner cruise on the Sanibel Harbour Princess Yacht. Get pampered with a massage at our on-site luxury spa. Keep up your gym routine in our fitness center and take a dip in one of our several pools. Elsewhere in our Fort Myers resort, discover our flexible event spaces, offering seating for over 900 in our largest venue. A refreshing getaway awaits you at our Fort Myers, Florida, resort.