Retail Sales Associate Job at LOFT

LOFT Winter Park, FL 32789

Qualifications

•Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems

•Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines

•Schedule: Remains flexible in scheduling that meets the needs of the business

•Physical: Ability to lift and carry up to 20 pounds occasionally

•Maneuver effectively around sales floor and stock room

•Minimum Requirements: High School Diploma or GED

•Minimum one year sales associate or relevant experience in the services industry with proven results

Responsibilities

•Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment

•Consistently achieves individual goals, which support store goals

•Responsible for compliance with all ANN INC. practices and procedures

•Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

•Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals

•Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients

•Addresses client concerns, coming to resolution when possible, and involving management where appropriate

•Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional

•Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback

•Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone

•Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences

•Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model

•Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

•Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)

•Meets merchandise processing standards and maintains an organized and accessible work area

•Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets

•Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)

•Participates and assists in the preparation for the stores’ inventory

•Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business

•Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)

•Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately

•Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold

•Operates and understand the functions of the PDT

•Participates in and attends Store Meetings

•Proactively uses associate education tools to build product and styling knowledge with his/her peers

•Represents the brand by adhering to ANN INC.’s dress code guidelines

•Packages and wraps client purchases according to ANN INC. standards

•Takes initiative to build a loyal client base

•Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes

•Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates

Job Type: Part-time

Shift:

  • 8 hour shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: In person




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