Workwear Outfitters is excited to announce the opening of our first Work Authority store in the US.

Work Authority is based in Canada and has over 80 years of experience meeting individual and industrial safety footwear needs. Our retail chain of 40 stores across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce.

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee and we employ more than 5,800 people in facilities spanning the globe.

Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Walls®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, and Horace Small®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.

Work Authority is currently looking for a Store Manager for our new Baltimore, MD location at Tradepoint Atlantic.

What you will do as a Retail Store Manager:

You will champion business strategies and vision by providing excellent customer experience to all customer by promoting our products and providing fast, friendly, and knowledgeable service. You will be responsible for setting the example for customer engagement that exceeds industry standards. You will maximize store profitability by controlling expenses, protecting company assets, and ensure that store standards and processes for merchandising, operations, and community participation are well executed. As the Store Manager, you will inspire, motivate, lead, and develop a team to maintain optimum performance for our first US store.

How you will make a difference:

• Accountable for achieving store sales goals by selling, promoting productivity through measurement and monitoring of progress and results against key targets.
• Responsible for managing store schedules, ensuring protection of company assets by adhering to loss prevention guidelines, store audits, expense control, weekly reports and ensuring all company/store policies and procedures are followed.
• Maintain store inventory through proper shipping and receiving procedures.
• Manage expenses to maximize sales and profitability, lead an environment of productivity by ensure the team has the knowledge and skills to meet store goals for sales and customer engagement.
• Support store marketing events and grow relationships in the community to generate brand awareness and participate in community initiatives outside the four walls of the store.
• Partner closely with internal WWOF departments, especially our sales team to ensure goals and requirements for accounts are met and delivered.
• Ensure that visual and housekeeping standards are met by including the organization of the fitting room, maintaining a safe and orderly environment in all areas of the store and keeping the store’s visuals and displays up to date.
• Prioritize sales and customer service ahead of all operational activities.
• Motivate, encourage, coach and challenge staff to achieve high levels of sales and maintain optimum performance.
• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Skills for Success:

• 3+ years of multi-unit leadership or store management experience
• Experience in a retail footwear/apparel industry is a plus
• Excellent decision-making ability and problem-solving skills in a fast-paced environment
• Outstanding communication and collaboration skills; strong sense of customer service
• Highly motivated, enthusiastic, and willing to take on new challenges
• Mature attitude and a strong work ethic are essential
• Excellent team player and able to work with people on all levels
• Ability to coach and motivate a team to excel at sales & profit results
• Proven flexibility in a fast-paced environment and ability to handle ambiguity.
• Ability to plan and drive results while balancing shifting priorities
• Must be available to work (but not limited to) evenings, weekends, weekdays, and some holidays.
• May be required to stand during entire work shift
• Must be able to bend, lift, open and move product up to 50 lbs as needed
• 10% travel to Canada (trainings, meetings)

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: One location

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