Overview:Retrieval Agent - Part Time
GeBBS Healthcare Solutions is adding Retrieval Agents to our team! This is a temporary, part-time, remote position, anticipated to commence as soon as possible, with a duration of 6-10 weeks.
Responsibilities:
- Responsible for contacting healthcare provider offices to schedule field medical record technicians and other resources for various medical chart reviews
- Assists in the full range of provider outreach and service interactions including end to end provider scheduling and call quality
- Support incoming calls from provider offices and medical record technicians
- Transfers Records from Vendor Portals to Software
- Ensures accurate and complete compilation of information
- Daily reporting of project productivity and activity
- Validate Retrieved Records
- Communicates professionally and effectively with clients, coding staff, and GeBBS corporate staff
Qualifications:
- HS Diploma/GED required
- 3+ years of Healthcare office/customer service/administration experience required
- Understanding of HIPAA and PHI (personal health information)
- Must have excellent time management skills, be highly organized, self-motivated, and be able to work under strict timelines with minimal day-to-day supervision
- Demonstrate ability to manage multiple tasks effectively, remain flexible, and be able to adapt to shifting priorities; Maintain a high level of productivity and confidentiality
Job Types: Part-time, Temporary
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