We’re looking for candidates who: (Preferred/Required Qualifications)

Have a high school diploma or equivalent and a valid driver’s license
21 years of age or older
Possession of a valid state driver’s license with minimal driving infractions/incidents.
If employed in Illinois, possession of a valid Illinois C-Non CDL driver’s license.**
Successfully complete drug screening, MVR, criminal background check, and DOT health screenings (pre-employment and ongoing).
Experience using tablets or electronic devices to update calls, review policy and procedure and information, document safety records and other applicable duties
Customer Service Experience including ability to effectively communicate to customers/ members and understand the need for meeting/exceeding customer expectations.
Ability to lift materials weighing up to seventy-five (75) pounds
Experience servicing vehicles such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service, and changing/inflating flat tires, prior tow truck driver or roadside service experience. Safely operate a wheel lift, flatbed, dolly towing equipment and full-size or mini service vehicle and applicable service equipment and/or commercial driving experience, preferred.

What it’s like to work for us:

We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.

All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.

Who we are:

The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals:

Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence

Become the “flagship club” of the AAA Federation

Important Note:

The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.