SUMMARY:

Responsible for assisting and supporting Sales, Marketing, and Conference Services Department initiatives, administration, and event fulfillment.

ESSENTIAL FUNCTIONS:

• Receives calls and emails from clients, providing factual information which may require the interpretation of policies and procedures.
• Calls and emails clients to gather proposal and contractual information, and to answer questions and communicate appropriate information.
• Attends to a variety of office administrative details, such as meeting arrangements, monthly checkbook updating, supply purchases, interdepartmental, and client communication.
• Receives, processes, and distributes group Requests for Proposals.
• Prepares Group and Leisure proposals and contracts as needed for sales opportunities.
• Researches and compiles a variety of informational materials from sources both inside and outside the office; summarizes such information as directed.
• Supports Conference Services Manager with fulfillment of groups visiting the hotel to include BEO preparation and distribution, Resume preparation and distribution, and client correspondence.
• Schedules calls and meetings with clients and supports Conference Services Manager with client follow-up.
• May attend meetings and prepare minutes as required; initiates specified correspondence independently for signature by appropriate management, supervisory or professional staff; reviews finished materials for completeness.

Skilled in:

• Performing office support duties.
• Reading and explaining rules, policies and procedures.
• Resolving varied office administrative problems.
• Organizing, maintaining and researching office files.
• Composing and merging correspondence independently or from brief instructions.
• Compiling and summarizing information and preparing periodic or special reports.
• Using initiative and independent judgment within established procedural guidelines.
• Organizing own work, setting priorities and meeting critical deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS:

Mobility to work in an office setting and use standard office equipment; stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone accuracy, format, compliance with policies and procedures, and appropriate English usage.

• Organizes and maintains various office files; purges files as required.
• Maintain and create merge documents in Advanced (Delphi).
• Follows up on projects, transmits information, and keeps informed of activities.
• Schedules and arranges for meetings; organizes own work, sets priorities, and meets critical deadlines.
• Conducts site inspections of property as directed by Director of Sales.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and participating as an active member of a work team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Work Location: One location

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