Sales Associate Job at Elements Massage

Elements Massage Arvada, CO 80003

Do you want to change lives? Do you believe in the healing power of massage? We're seeking a Sales Associate to join our family. **

*Our studio sits in the heart of Arvada, not that far from old town. We are a welcoming and relaxing atmosphere with a team that is cohesive and professional.
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Job Duties and Responsibilities:

  • Consistently following all steps in the sales process resulting in a conversion rate of 40% or higher.
  • Gains commitment and agreement from clients concerning re-booking and membership.
  • Makes great first impressions, builds rapport, and identifies client’s needs resulting in membership sales.
  • Meets or exceeds the needs of the client—Takes all opportunities to exceed client expectations without making unreasonable commitments.
  • Take pride and passion in resolving client problems/complaints/issues.
  • Listens, empathizes, and takes personal responsibility to resolve any client issues.
  • Creates client enthusiasts by re-booking by asking questions, reading body language, and follow-through.
  • Proactively seeks moments to wow.
  • Maintains focus and avoids errors under high stress situations such as during busy client times.
  • Maintains positive relationships with clients and coworkers when under stress from high client times, client/co‐worker complaints.
  • Develops appropriate strategies to cope with high stress situations such as multi‐tasking, organization of work.
  • Understands and applies knowledge, skills and concepts from on‐boarding, training, meetings and coaching/feedback.
  • Actively participates in role‐playing, trainings and activities, regular meetings and coaching.
  • Owns personal growth and development using learning tools and resources, engages in skill building by participating in daily role‐playing.
  • This position will be conducting Sales at the front desk during our highest volume sales times.
  • Shifts needed are Monday & Wednesday from 10:00 am to 6:00 pm or 11:00 am to 7:00 pm .
  • 60 minutes of free massage a month!
  • There is an hourly base of $17/hour (this can increase with leadership demonstrated).
  • Commission Structure: Sales Associates receive, $30 for every 1-hour membership, $45 for every 90-minute membership, or $60 for every 2-hour membership sold.
  • *You will have between 1-9 opportunities every shift to convert clients to our membership.

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Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Sales Experience: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location




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