Sales Associate Job at The UPS Store # 1308
Job Description
The sales associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate expertly advises our valued customer by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing our best practices related to the industry.
The ideal candidate has previous sales or customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He/she must be a fast learner who makes an effort to learn all aspects of the business in the shortest time possible. Candidate must be able to work with or without supervision.
Responsibilities
- Deliver outstanding customer service to walk-in customers and telephone inquiries.
- Continuously practice good listening skills with customers and UPS store team members.
- Take ownership of the customer's shipping needs and offer viable solutions.
- Take actions to learn all product/service offerings, alternative solutions, and industry trends.
- Operate equipment, software, and devices in an expert fashion and willing to teach others.
- Package shipments for safe arrival including custom box building and cushioning contents.
- Open and Close store including maintaining Cash Reports, Work Station Preparedness and Maintaining Cleanliness.
Qualifications
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Sales oriented with the ability to up/cross sell products and services
- Prompt, reliable and hardworking
- Able to lift 40+ pounds
- Strong computer and internet skills
- Organized and detail oriented
- Neat, clean, and professional appearance
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Rocky River, OH 44116: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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