Sales Compliance Marketing Associate Job at Devoted Health
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, and technology. We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.
Job Description
A bit more about this role:
How do you scale a company while maintaining a tight operation and delighting members with best-in-class service and clinical outcomes? Come find out. At Devoted, we are thinking about Sales differently. We think about our Sales team as an extension of our core member experience and are looking for opportunities to differentiate from the very first interaction a potential member has with our company.
As a key member of our sales strategy and operations team, the associate will play a crucial role in supporting the compliance operations of a full multi-channel sales force, helping facilitate the build and maintenance of an effective compliance program using world-class sales-enablement technology, and evaluate areas of opportunities for growth and expansion. The success of our sales operations team will be a fundamental differentiator in our ability to meet key company growth goals over the next decade.
The ideal associate will demonstrate excellent attention to detail and will have a roll-up their sleeves mentality. You should be compliant oriented, ready to leverage Medicare guidelines and quick problem solving to make effective decisions. Additionally, you should be comfortable taking ownership of your piece of the business and have a desire to learn and take on more responsibility as you and your role evolves with Devoted.
Responsibilities will include:
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Research CMS, State, and Code of Federal Regulations to ensure the sales organization is adhering to regulatory guidelines.
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Support review and approval of marketing materials submitted by third parties to generate leads for Devoted Health.
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Build and maintain relationships with agency partners.
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Review internal creatives (agent/broker training, communications, policy and procedures) to ensure adherence with CMS guidelines.
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Support the sales organization in meeting sales goals by providing compliance support that includes, but is not limited to reviewing new sales/marketing event concepts, marketing/sales complaints, and development of monitoring tools.
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Develop, implement, execute sales compliance objectives and deliverables.
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Track project timelines, progress, and report to key stakeholders.
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Assists in responding to audits conducted by the compliance team.
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Cross train within the department to be able to jump in as needed.
Attributes to success:
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Knowledge of CMS’ Medicare Communication and Marketing guidelines
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Strong leadership and interpersonal skills with ability to work with a diverse group of people internally across the organization and externally
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Ability to build collaborative relationships internally and externally
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Proven problem solving and analytical skills
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Effective time management and organization skills
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Understanding of risk management concepts
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Disciplined work ethic, independently or as part of a team
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Strong oral, presentation, and written communication skills
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Maintains quality service by establishing and enforcing organization standards
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Curious and inquisitive - eager to learn
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Detail oriented
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Flexible and willingness to jump in on different projects
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Passionate about Medicare and the members we serve
Desired skills and experience:
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Minimum of (3-5) years of relevant work experience with direct knowledge of CMS Medicare regulations and compliance programs for Medicare Advantage (MA), Medicare Advantage Prescription Drug (MAPD), and/or Prescription Drug Plans (PDP) is required.
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Knowledgeable on Medicare Advantage rules, regulations and guidelines to partner with operational areas for proper interpretation and execution.
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Ability to work in a startup, fast paced environment
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Flexibility - ability to change gears based on need
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Strong written and communication skills
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Ability to curate and analyze data using various business intelligence platforms Health care experience
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Experience in Medicare Part C or D preferred
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Collaborate with coworkers in a virtual environment as a team player
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Ability to travel
Salary range: $65,000 - $75,000
If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!
Our Total Rewards package includes:
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Employer sponsored health, dental and vision plan with low or no premium
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Generous paid time off
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$100 monthly mobile or internet stipend
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Stock options for all employees
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Bonus or commission eligibility for all roles
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Parental leave program
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401K program
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And more....
The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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