Sales Manager l Sheraton Portland Airport Hotel Job at PM Hotel Group

PM Hotel Group Portland, OR 97220

$50,000 a year

Sales Manager
Sheraton Portland Airport
Aloft Cascade Station


The Sheraton at PDX (PM Hotels), the airport’s first luxury hotel, is seeking a motivated individual
to join our amazing Sales Team. As a Sales Manager, you will have the unique opportunity to
enhance our guest experience while developing your leadership skills and advancing your
hospitality career.


The Sales Manager plays a vital role in the success of the hotel. A variety of responsibilities rest
with the Sales Manager, the most important being the development of new accounts in both the
local and out-of-market areas as well as maintaining rapport and relationships with current
hotel accounts. As our sales manager you will be the one who sets an example of professionalism
for other associates to follow as well as possessing strong managerial skills and self discipline. You
will fill in for the Director of Sales and Catering upon request and perform duties as assigned by the
Director of Sales and Catering.


Position: Sales Manager
Salary: $50,000/yr+ DOE.
Bonus: Earned Bonus Position
On site: In Person. No WFH


SCOPE:
  • Directly responsible to direct, organize, and manage the solicitation of new accounts and
incoming leads with 24 or fewer rooms per night
  • Selling for Sheraton and Aloft Cascade Station. Marriott experience preferred
  • Selling all markets- SMERF, Association, Corporate and Government


Benefits:

Immediate Benefits Include
  • Free Parking
  • Free shuttle from the PDX terminal for TriMet riders
  • Steeply discounted rates at partner hotels
  • Free shift mean provided by our own kitchen

Full Benefits beginning the first day of the following month after hire
  • Medical
  • Dental
  • Vision
  • Matching 401K
  • Personal health insurance (Aflac, etc.)
  • Medical Savings Account

Ongoing Benefits
  • Sick pay
  • Paid vacation
  • Two floating personal holidays per-year

RESPONSIBILIES AND AUTHORITIES:
  • Solicit and develop new business accounts.
  • Maximize potential room revenues by up selling.
  • Achieve guest satisfaction through product knowledge and honest communication.
  • Support of staff personnel.
  • Continue client relations with current accounts.
  • Training and retraining other department associates when specified (SCAMPREFORE).
  • Maintain professionalism at all times while serving as an agent of the hotel.
  • Selling and promotion of not only rooms but also all hotel outlets and facilities.

QUALIFICATIONS:
  • High school and at least two years of college courses, preferably in the areas of business or
the hospitality industry.
  • Five to ten years experience in the hospitality industry, with at least three years in the field
of Sales and Catering preferred.
  • Previous sales experience with the market or a like type market.
  • Possess excellent verbal and written communication skills.

SPECIFIC DUTIES:
  • Direct sales calls – 10-15 per week to both the local and out-of-market areas to establish
new business as well as continue relationships with current clients.
  • Telephone solicitations – 25-30 per week to establish new business and qualify possible
future accounts.
  • Five lunch appointments, site inspections or in-house solicitations per week to familiarize
potential clients with the hotel’s facilities and services.
  • Participation in trade shows and industry-related organizations as outlines in the Marketing
Action Plan. Participation geared toward increased awareness of the Sheraton Portland
Airport Hotel in both the local and feeder markets.
  • Development of and participation in local and out-of-market sales blitzes along with
coordination of proper follow through for potential future business. This follow through will
include telemarketing, correspondence and additional direct solicitation.
  • Responsible for acting as an in-house sales representative for sales inquiries. These inquiries
should also be used for further qualification of accounts as well as showcasing the property
through site inspections.
  • Knowledge and proficiency of MOST system. Daily use of trace system along with input of
necessary information, updates and the ability to generate reports for assistance in
solicitation efforts.
  • Responsible for working knowledge of hotel reservation system and monthly marketing
recap information. An understanding of how these reports are generated for use in monthly
recap.
  • Responsible for achieving budgeted goals, occupancy, average rate and profit for specified
market segments through solicitation follow through and adherence to action steps outlined in
Marketing Action Plan.
  • Responsible for developing specified areas of the Marketing Action Plan such as the
Competition
  • Analysis, Action Steps, Budgeting, Market Analysis and Mission Statement.
  • Full knowledge and preparation of month-end revenue reporting, marketing recap and
advance sales summary. Use and understanding of how these reports reflect the effectiveness of past
efforts and indicate where future priorities are to be placed.
  • Responsible for maintaining accurate group room information in Group Room Control Log.
Use of GRC information to effectively selective sell group rooms for maximum return.
  • Responsible for appropriate correspondence and related reports on a timely basis.
Correspondence including proposals for future business, follow-up on sales calls, blitzes and telemarketing.
Weekly sales call reports along with totals to the Director of Sales on Monday morning of the
following week as well as monthly revenue recap reports to the General Manager by the
end of the third working day of the new month.
  • Responsible for attendance, participation and preparation at weekly Sales Department
meetings as well as specified staff meetings throughout each month.
  • Responsible for maintaining high levels of guest satisfaction as outlined in Sheraton STAR
program.
  • Managers should constantly promote this program and its benefits to both the guest and
fellow associates.
  • Any and all of the duties requested to better serve guests and overall goals of the Sheraton
Portland Airpot Hotel.
  • Responsible for writing all first reports of injury when an associate is injured on the job.
Responsibility includes follow-up with Personnel.
  • Responsible for one MOD shift per month or when needed.
  • Responsible to know fire and evacuation procedures, fire panel, and how to locate trouble
areas.
  • Able to take charge in emergency situations when upper management is off property.


Position: Sales Manager
Salary: $50,000/yr+ DOE.
Bonus: Earned Bonus Position
On site: In Person. No WFH


All offers of employment contingent upon passing a background check

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)




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