The Role

The Sales Operation Leader will manage support functions essential to Xos, executing on sales orders, meeting delivery targets, and handing off to aftermarket functions. These include, but are not limited to, title and registration, logistics, financing, and government incentives across various sales channels.

The Sales Operation Leader will be responsible for establishing and implementing the vehicle delivery strategy as well as financing processes and procedures, maintaining productive relationships with Sales, Finance, Dealer, and Service teams. In this role, the Sales Operation Leader will have direct accountability delivering on Xos' quarterly delivery targets and creating an impeccable delivery experience to each and every Xos customer. This role requires someone that is personable, energetic, highly organized, and sales process driven.

Responsibilities

• Responsible for the development and implementation of vehicle delivery processes through direct sales channels, dealers/distributors, and fleet management companies.
• Management responsibility for financing, logistics, government incentives, title & registration, and administrative team.
• Acts as the liaison between manufacturing, sales, and service departments by ensuring vehicles/products are prepared for delivery and customer handoff.
• Assists logistics team as needed to ensure vehicles are compliant for international shipping including relationships with importers, brokers, and related entities for certification.
• Works closely with sales management to inspect delivery process quality and prioritize opportunities for improvement.
• Responsible for training and SOP's for dealer partners & 3rd party entities
• Builds peer support and strong internal-company relationships with key management personnel.

Qualifications

• 7+ years of sales operations experience in trucking, automotive, or related industrial equipment
• 4+ year degree in Business, Marketing, or related field. Advanced degree a plus or equivalent working experience in Sales Management or logistics
• Familiar with commercial trucks or electric vehicle delivery
• Registration process strongly preferred or strong performer in automotive.
• Experience in leading teams and managing a diverse group of roles and responsibilities within a sales, service, and operations-focused industry.
• Strong and proven experience leading teams in a fast-paced technology driven environment with strong customer facing responsibilities
• Demonstrated experience in the local market's DMV requirements and processes

The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, job-related knowledge, skillset, relevant education, qualifications, certifications, geographic location, and other business or organizational factors.

• California: $125,000 - $175,000