Sales Representative Service and Supplies-Latin America Job at Matthews Environmental Solutions
POSITION SUMMARY
Requirement is proficiency in Spanish.
The Sales Representative position is a combination of base pay + monthly commission + quarterly bonus, with a 1st year compensation package around $80k-90k. This role will consist of selling service/repair and consumable supplies within our industry, into Latin America. Your assigned territory will be managing a book of existing businesses. Your responsibility is to achieve the goals/objectives for your assigned territory by providing proactive consultative services, building customer rapport, setting presentation appointments, traveling in the field (minimum quarterly) and ultimately growing financially, these strategic relationships.
JOB RESPONSIBILITIES
- Initiates outbound telephone calls and campaigns to existing and prospective customers to sell services and products and improve customer satisfaction.
- Ensures existing and potential customers receive regular contact through daily phone calls and documents.
- Routes customers with concerns and problems to the appropriate department.
- Fulfills information requests for literature, etc. for customers when needed.
- Follows up on pending quotes on projects, products, etc.
- Meets or exceeds performance standards for quality and quantity of calls, sales objectives, etc.
- Responds to customer inquiries within 24 hours and resolves customer inquiries with respect to pricing, delivery, basic application, basic technical questions and credit.
- Maintains and updates customer master file.
- Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
- 3+ years of previous sales experience; or equivalent combination of education and experience.
- Quarterly travel internationally (Latin America) will be required.
- High degree of proficiency in MS Office Suite, Outlook & Internet applications.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
- Solid understanding and application of mathematical concepts.
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and management.
- Self-motivated with critical attention to detail, deadlines and reporting.
- Ability to work overtime as necessary.
PHYSICAL ASPECTS / WORK ENVIRONMENT
- Regularly required to stand; walk; sit; and talk, hear and see.
- Regularly/Occasionally lift and/or move up to 10 pounds.
- Reasonable accommodations may be made to enable individuals to perform the essential functions.
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The Matthews Environmental Solutions division of Matthews Memorialization is a worldwide leader in the design and manufacture of technologically advanced crematoria equipment, as well as cremation-related products and services. It is a total solutions provider for combustion products and services with a passion for the environment and success for our clients. We are a global leader in cremation equipment, waste incinerator systems, environmental solutions, service, parts, supplies, crematory management and memorial products. We have a passion for innovation and are committed to continually finding new solutions for a varied customer base.
Matthews Environmental Solutions and Matthews Memorialization are (MATW) Matthews International companies.
https://matthewsenvironmentalsolutions.com/us/
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
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