Sales Support Associate Job at KITH

KITH Honolulu, HI 96815

POSITION SUMMARY: The KITH Sales Support operates as the backbone to the KITH sales floor. They can wear multiple hats, as they specialize in all areas of customer experiences. The support role is ready to go and support the business as needed. They contribute to the customer experience from beginning to end. They set the tone for the best-in-class experience our customers receive while shopping with KITH. They are also operationally sound and communicate with the team throughout the KITH shop on a variety of things.

PRIMARY RESPONSIBILITIES:

  • Communicate with Manager on Duty for direction and projects/tasks
  • Support store in any tasks needed to provide most efficient experience for customers, including but not limited to:
  • Running merchandise from Back-of-House to Sales Floor
  • Provide support to sales floor or other departments depending on business needs
  • Help maintain visual standards during down time
  • Be ready and able to assist customers in the absences of a Sales Associate
  • Partner with Sales-Floor team to ensure customers are receiving the most efficient and best service possible during their visit
  • Assist in the opening and closing procedures of the sales floor including but not limited to:
  • Folding or merchandising store to brand standards
  • Maintaining the salesfloor and back-of-house as clean and organized as possible

REQUIREMENTS:

Experience:

  • 1-2 years in a retail environment
  • 1-3 years in fashion/apparel is preferred but no required

Skills/Abilities:

  • Comprehensive computer skills
  • Ability to meet the physical requirements of the job:
  • Standing/Walking for prolonged periods of time
  • Lifting or moving up to 30 pounds
  • Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations
  • Ability to perform business math
  • Ability to multi-task and manage multiple projects at once
  • Efficient communication with customers, peers, or Direct-Reports

WHO YOU ARE:

Personal Characteristics

  • Team-Player
  • Adaptive
  • Supportive
  • Self-starter
  • Goal oriented

WHO WE ARE:

Established in 2011, Kith operates on two planes - a multifunctional lifestyle brand for men, women, and kids, as well as a progressive retail establishment. Our seven brick-and-mortar flagship stores were designed in partnership with Snarkitecture, as we push the boundaries to deliver customers a completely unique experience. We offer an array of premium products, ranging from our own in-house label to a curated selection of multi-brand apparel and footwear. In 2015, Kith Treats was conceived from a childhood love for cereal and dreams of one day opening up a cereal bar - now operating in eight locations, Treats has become a staple within Kith. Our brand has also extended to three shop-in-shops at Bergdorf Goodman, Hirshleifers, and at Selfridges. Embarking on our journey overseas we knew it was only right to bring a taste of New York with us; together with Major Food Group, we introduced our first restaurant - Sadelle’s at Kith Paris.

Kith was founded by Ronnie Fieg, a prominent figure in the footwear industry, who has over twenty years of hands-on experience. Born and raised in Queens, Fieg has been involved in the footwear industry since becoming a stock boy at New York-based franchise David Z. at age 12. With steadfast perseverance, he methodically rose through the ranks from floor salesman to assistant manager to eventually becoming head buyer. Collaborating with brands that have stood the test of time, Kith aligns itself with brands and ideations from Fieg’s childhood that cohesively formalized the roots of his upbringing. Conceptualizing Kith as an extension of himself, Fieg seeks to shift the current landscape of fashion, while operating under a personal philosophy of giving the consumer more than what they pay for.

Job Type: Part-time

Schedule:

  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Honolulu, HI 96815: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you currently 18 years of age or older?

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: One location




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