Do your life’s best work!

In all of our centers, the first point of verbal contact for our patients is the Scheduler. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, professionalism, compassion and accuracy.

What you’ll do:

• Completes initial registration information of new patients following established policies and procedures
• Process referrals before scheduling new appointments
• Verifies coverage under eligibility
• Evaluate physician schedules to organize appointments
• Monitors automatic call reminder system; making sure that cancellations are identified and reconciled with the schedule.
• Updates any changes of patient’s information in computer database and scans updated paperwork into Electronic Health Record (EHR) including documenting phone notes when appropriate.
• Navigate through patients’ chart in the EHR to locate appropriate information
• Verifies pharmacy information and other clinical information related to a patient’s visit.
• Documents notes in computer when appropriate
• Other duties as assigned by supervisor

Who you are:

• High school graduate or equivalent
• Excellent organizational and interpersonal skills
• Superior Telephone, computer, and typing skills
• Medical system experience & MS Office experience preferred
• One plus year(s) experience in a medical office setting required
• Ability to sit, stand, and communicate to patients and staff

What’s in it for you:

• Own your development, learn every day and be part of GenesisCare’s rapid growth
• Internal career development opportunities globally in USA, UK, Spain & AU
• Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential
• Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
• A rewarding purpose-led organisation that provides positive outcomes to patients everyday
• The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease
• Fast paced, high performing & agile working culture with lots of change due to our rapid growth
• All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
• Learn and grow with our award-winning development programs
• Free access to thousands of LinkedIn training courses

Who we are:

We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare!

Please be vigilant of online scams impersonating GenesisCare. Please note that we will only contact qualified applicants via an official GenesisCare email account ending in genesiscare.com or via an official Workday email ending in myworkday.com.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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