Looking to start a rewarding new career?

• Seeking great pay along growth potential? - $18.92 per hour
• Interested in these great benefits?
  • 3.5 weeks of vacation and 9 paid holidays (full time), generous paid sick leave, top-rated retirement pension plan; great, low-cost health insurance starting at $35/month for single plans and $87/month for family plans after two months;
• 24/7 fitness center; conveniently located near Milwaukee/Racine/Kenosha
• Federal Public Service Loan Forgiveness Program employer.

If yes, apply to become a scheduler also known as an Office Operations Associate, at the Wisconsin Department of Health Services (DHS), Southern Wisconsin Center (SWC), located in Union Grove.

This posting may be used to fill multiple positions.

SWC is a state-operated Intermediate Care Facility for Individuals with Intellectual Disabilities. SWC provides a wide variety of programs and services designed to assist and prepare individuals to live successfully in the setting that best meets their needs. SWC brings together a rich history and state of the art treatment approaches for the new millennium. Click here to see what working at SWC is all about!

Our diversity, equity and inclusion team strives to hire, develop and retain a talented workforce representative of the people of Wisconsin. We are searching for people with diverse backgrounds to join our dynamic and team-oriented environment. We promote professional growth and create a healthy work/life balance and inclusive culture.

This position is responsible for determining scheduling needs and preparing and posting work schedules for over 350 employees in a 24-7 facility. Duties include preparing, maintaining and coordinating vacation calendars for staff; maintaining accurate leave accounting; coordinating staff scheduling between buildings, and answer staff questions regarding schedules.

The starting salary is $18.92 per hour, plus excellent benefits. The pay schedule and range is 02/10. A 12-month probationary period is required. Pay for current State of WI employees will be based on the compensation plan in effect at time of appointment.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

Employees are required to provide documentation of being fully vaccinated against COVID-19 by their start date. Exceptions will be granted to those who obtain an approved medical or religious accommodation or those who provide documentation requiring a delay in receiving the vaccine.

All appointees will be required to receive a TB test, which will be administered by Southern Wisconsin Center or medical personnel approved by the facility prior to their start date.

The shifts for this position are listed below and will be assigned based on need at the time of hire.

AM: 4:00am – 12:30pm

PM: 3:30pm – 12:00am

Minimally qualified applicants will have all of the following:

• Experience utilizing computer programs (e.g. Excel, Word, Outlook, Access, etc.) for tasks such as creating, navigating and interpreting data, email, record keeping, etc.) Excel test will be required
• Experience providing customer service to internal customers by providing information, answering questions, etc.

Well-qualified applicants will also have one or more of the following:

• Experience with scheduling software
• Experience interpreting and implementing policies and procedures

For tips on developing your resume and letter of qualifications and what should be included in these materials, click here. Please note, the letter of qualifications is limited to 1 page.

Click “Apply for Job” to start the application process. If you have not signed into your account, you will need to sign in before applying. If you do not have an account, click “Register Now” to register for an account and apply for the job. Follow the steps outlined in the application process and submit your application. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Please note that once you submit your application, you will not be able to make any updates to the application or any materials submitted.

You will be required to attach your current resume and letter of qualifications in a Word or PDF compatible format. Submitted materials will be evaluated by a panel of job experts according to the qualifications listed above and the most qualified applicants will be invited to participate in the next step of the selection process.

Failure to submit all required materials will result in an incomplete application and ineligibility for this position. Application materials will not be accepted if received in an incompatible format, an email, as a hard copy or a fax.

Current or former permanent, classified, state employees must complete the online application process to be considered. Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction.

Questions can be directed to Jennie Hocker at Jennifer.hocker@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs that may benefit you, please visit the Employment Assistance page on the Wisconsin Department of Veterans Affairs’ website.

If viewing through an external site, please apply directly at Wisc.Jobs.

The posting will remain up until all positions have been filled.